# Service bulletin SFCC\_NOV2021\_19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10204120
- Published by NHTSA: 2021\-12\-07
- Manufacturer's number: SFCC\_NOV2021\_19
- Manufacturer's date: 2021\-11\-16
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Affected vehicles will require software updates to the TCU \& ICCM using Pathfinder to enable future SOTA updates and to install the latest PIVI IP31 software

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10204120-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10204120-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2021 JAGUAR E\-PACE
- 2021 JAGUAR F\-PACE
- 2021 JAGUAR I\-PACE
- 2021 JAGUAR XF
- 2020 to 2022 LAND ROVER DEFENDER
- 2021 to 2022 LAND ROVER DISCOVERY
- 2020 to 2022 LAND ROVER DISCOVERY SPORT
- 2021 LAND ROVER RANGE ROVER EVOQUE
- 2021 LAND ROVER RANGE ROVER VELAR

## Recalls for the same vehicles and component

- [23V030000](/recalls/nhtsa/23V030000.md), 2023-01-26: BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT; ELECTRICAL SYSTEM:SOFTWARE
- [21V424000](/recalls/nhtsa/21V424000.md), 2021-06-03: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [20V751000](/recalls/nhtsa/20V751000.md), 2020-12-03: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM:SOFTWARE
- [20V683000](/recalls/nhtsa/20V683000.md), 2020-11-05: ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [SFCC\_MAR2024\_58](/bulletins/10252758.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Radio presets clear after ignition cycle. Sirius XM favorites do not store.
- [SSM75814](/bulletins/10243688.md), 2023-10-06, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update
- [SSM76022](/bulletins/10239047.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
- [N796](/bulletins/10239027.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.
- [N795](/bulletins/10239026.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI.
- [H440](/bulletins/10239025.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.
- [H4395](/bulletins/10239024.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Vehicles are failing to complete Software Over The Air \(SOTA\) updates, specifically Vehicle Domain Controller VDC and PIVI.
- [SFCC\_JUN2023\_18](/bulletins/10239011.md), 2023-07-10, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. SOFTWARE UPDATES
- [SFCC\_JUN2023\_17](/bulletins/10239010.md), 2023-07-10, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. SOFTWARE UPDATES
- [DVD13707](/bulletins/10231187.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. DVD software update

JSON: [/v1/bulletins/10204120](/v1/bulletins/10204120)

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