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Service bulletin SFCC_NOV2021_19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10204120
Published by NHTSA2021-12-07
Manufacturer's numberSFCC_NOV2021_19
Manufacturer's date2021-11-16
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to install the latest PIVI IP31 software

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
JAGUAR E-PACE2021
JAGUAR F-PACE2021
JAGUAR I-PACE2021
JAGUAR XF2021
LAND ROVER DEFENDER2020, 2021, 2022
LAND ROVER DISCOVERY2021, 2022
LAND ROVER DISCOVERY SPORT2020, 2021, 2022
LAND ROVER RANGE ROVER EVOQUE2021
LAND ROVER RANGE ROVER VELAR2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V0300002023-01-26. BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT; ELECTRICAL SYSTEM:SOFTWARE
21V4240002021-06-03. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
20V7510002020-12-03. ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM:SOFTWARE
20V6830002020-11-05. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SFCC_MAR2024_582024-04-05. Service bulletin. Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SSM758142023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SSM760222023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
N7962023-07-11. Service bulletin. Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.
N7952023-07-11. Service bulletin. Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI.
H4402023-07-11. Service bulletin. Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.
H43952023-07-11. Service bulletin. Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller VDC and PIVI.
SFCC_JUN2023_182023-07-10. Service bulletin. SOFTWARE UPDATES
SFCC_JUN2023_172023-07-10. Service bulletin. SOFTWARE UPDATES
DVD137072023-02-06. Service bulletin. DVD software update