# Service bulletin SSM 50297

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10204037
- Published by NHTSA: 2021\-12\-07
- Manufacturer's number: SSM 50297
- Manufacturer's date: 2021\-11\-17
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

Some 2022 Maverick vehicles may exhibit a radio intermittently not changing stations when using buttons on the console and/or the turning tuner knob. If the radio/audio resets after shutting the vehicle off and opening and closing the door, inform the customer that Ford is working on a solution which is expected to be available by December 2021. Advise the customer that the vehicle is safe to drive and schedule a follow\-up appointment for January. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10204037-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10204037-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2022 FORD MAVERICK

## Recalls for the same vehicles and component

- [25V685000](/recalls/nhtsa/25V685000.md), 2025-10-10: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

## Other bulletins for the same vehicles and component

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin: EQUIPMENT. All accessory stick\-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated \(wired\) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System \(DPES\); dealership management can authorize users. The authorized user must go to FMCDealer.com \> Parts and Service \> Parts Product Line Information \> Keys/Entry Devices \> Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- [SSM 52065](/bulletins/10245385.md), 2023-11-21, Service bulletin: EQUIPMENT. Some 2022\-2023 Maverick vehicles equipped with hard, soft or roll\-up bed covers accessories may exhibit a water intrusion into the pickup box floor. These accesories are not designed to be waterproof. Do not perform any repairs or submit a warranty claim for this condition
- [TSB 23\-2307](/bulletins/10244707.md), 2023-11-02, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Some 2019\-2020 Edge/F\-150/Fusion/Continental/MKZ/Nautilus, 2019\-2021 Mustang/Ranger/Transit Connect, 2020\-2021 EcoSport/Escape/Expedition/Explorer/F\-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020\-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module \(APIM\) software.
- [SAN\-Vol1 I1](/bulletins/10240743.md), 2023-08-16, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
- [SSM 51823](/bulletins/10240577.md), 2023-08-11, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. Some 2019\-2023 Edge/Nautilus, 2020\-2023 Escape/Corsair, 2021\-2023 Bronco Sport, 2022\-2023 Maverick vehicles equipped with all wheel drive \(AWD\) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit \(RDU\). Drain and refill the RDU, refer to Workshop Manual Section \(WSM\) 205\-02. Drive for 5 miles \(8 km\) in stop and go conditions with right and left turns and re\-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base \(4000\) causal part.
- [23B34](/bulletins/10238882.md), 2023-07-07, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Certain 2022 Model Year Maverick Vehicles Install Missing USB Wire Harness In all of the affected vehicles, a parts shortage led to assembly of the vehicle without the USB cable connection from the radio. This will cause the USB ports to be inoperable.
- [22P26](/bulletins/10238878.md), 2023-07-07, Service bulletin: EQUIPMENT. Certain 2022 Model Year Maverick Vehicles Install missing floor mats
- [22L05](/bulletins/10233845.md), 2023-04-06, Service bulletin: EQUIPMENT:OTHER:LABELS; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. 2020\-2022 Model Year Escape and Corsair, 2021\-2022 Bronco Sport and 2022 Maverick Vehicles Equipped With a 2.0L EcoBoost Engine Vehicle Emissions Control Information Label Update Owner Letters
- [SSM 51449](/bulletins/10233738.md), 2023-04-05, Service bulletin: EQUIPMENT:ELECTRICAL. Some 2020\-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module \(BCM\) 12 volt battery state of charge \(SoC\) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit \(TCU\) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [22L05](/bulletins/10232572.md), 2023-03-06, Service bulletin: EQUIPMENT; EQUIPMENT:OTHER:LABELS. Certain 2020\-2022 Model Year Escape and Corsair, 2021\-2022 Bronco Sport and 2022 Maverick Vehicles Equipped With a 2.0L EcoBoost Engine Vehicle Emissions Control Information Label Update

JSON: [/v1/bulletins/10204037](/v1/bulletins/10204037)

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