# Service bulletin AATS211101

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10203625
- Published by NHTSA: 2021\-11\-24
- Manufacturer's number: AATS211101
- Manufacturer's date: 2021\-11\-20
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM; VISIBILITY

## NHTSA's summary

Tech Line Summary Article \- Customers are reporting the windows roll up partially but stop and roll back down when attempting to close the sliding door windows using the Auto\-Up feature. An investigation of the complaint has identified a software compatibility issue between the window switch and window regulator. We are currently working on a fix, but there is currently no recommended repair. Until a repair is made available, advise the customer to close the window using manual operation by lightly pulling up on the switch until the desired position is reached. Also, they should avoid pulling up firmly on the switch to prevent activating automatic operation and the Auto\-Up feature.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10203625-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10203625-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Glass, wipers and mirrors

## Vehicles listed

- 2018 to 2022 HONDA ODYSSEY

## Recalls for the same vehicles and component

- [2026326](/recalls/tc/2026326.md), 2026-07-02: Visual System
- [25V877000](/recalls/nhtsa/25V877000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [2024761](/recalls/tc/2024761.md), 2024-12-13: Visual System
- [2023350](/recalls/tc/2023350.md), 2023-06-15: Visual System
- [2023136](/recalls/tc/2023136.md), 2023-03-16: Visual System
- [23V174000](/recalls/nhtsa/23V174000.md), 2023-03-16: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- [2020346](/recalls/tc/2020346.md), 2020-07-28: Visual System
- [2020345](/recalls/tc/2020345.md), 2020-07-28: Visual System
- [2020344](/recalls/tc/2020344.md), 2020-07-28: Visual System
- [20V440000](/recalls/nhtsa/20V440000.md), 2020-07-28: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [ATI\&01302026902](/bulletins/11028511.md), 2026-02-06, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2025 Accords, 2022\-2025 Civics \& Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&01162026903](/bulletins/11027812.md), 2026-01-27, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2025 Accords, 2022\-2025 Civics \& Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&01052026903](/bulletins/11027804.md), 2026-01-27, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2025 Accords, 2022\-2025 Civics \& Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&10232025905](/bulletins/11024912.md), 2025-11-04, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2025 Accords, 2022\-2025 Civics \& Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&10062025902](/bulletins/11024245.md), 2025-10-14, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2025 Accords, 2022\-2025 Civics \& Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&09222025903](/bulletins/11023861.md), 2025-10-03, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2025 Accords, 2022\-2025 Civics \& Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&09082025901](/bulletins/11023129.md), 2025-09-16, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2025 Accords, 2022\-2025 Civics \& Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&08272025901](/bulletins/11022754.md), 2025-09-05, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2025 Accords, 2022\-2025 Civics \& Odysseys with a customer complaint of a loose or detached rearview mirror bracket/slug from the windshield. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&08072025901](/bulletins/11021955.md), 2025-08-18, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2025 Accords, 2022\-2025 Civics \& Odysseys with a customer complaint of a loose or detached rearview mirror bracket/slug from the windshield. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&07242025903](/bulletins/11021741.md), 2025-08-08, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2025 Accords, 2022\-2025 Civics \& Odysseys with a customer complaint of a loose or detached rearview mirror bracket/slug from the windshield. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

JSON: [/v1/bulletins/10203625](/v1/bulletins/10203625)

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