# Service bulletin SM 87\-2021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10203471
- Published by NHTSA: 2021\-12\-07
- Manufacturer's number: SM 87\-2021
- Manufacturer's date: 2021\-11\-08
- NHTSA component: EQUIPMENT

## NHTSA's summary

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10203471-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10203471-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2015 to 2020 AUDI A3
- 2019 to 2022 AUDI A6
- 2019 to 2022 AUDI A7
- 2019 to 2020 AUDI A8
- 2021 to 2022 AUDI A8
- 2019 AUDI E\-TRON
- 2020 AUDI E\-TRON
- 2021 to 2022 AUDI E\-TRON
- 2017 to 2021 AUDI Q5
- 2022 AUDI Q5 SPORTBACK
- 2016 AUDI Q7
- 2017 to 2022 AUDI Q7
- 2015 to 2019 VOLKSWAGEN E\-GOLF
- 2021 to 2022 VOLKSWAGEN ID.4

## Recalls for the same vehicles and component

- [24V344000](/recalls/nhtsa/24V344000.md), 2024-05-15: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
- [2023659](/recalls/tc/2023659.md), 2023-12-13: Accessories
- [22V806000](/recalls/nhtsa/22V806000.md), 2022-10-26: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION

## Other bulletins for the same vehicles and component

- [A9124992073629\_1](/bulletins/10253289.md), 2024-05-07, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
- [A9124022062466\_5](/bulletins/10254054.md), 2024-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. This bulletin provides information when Apple CarPlay cannot be started using the Wi\-Fi connection \(Wireless Carplay\).
- [VIN4APIN20240408](/bulletins/10253270.md), 2024-05-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer states rattle from below the vehicle Customer states MIL\-on, P0442 stored in ECM memory Customer states Mill\-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press \(not KESSY\) Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states sunroof cracked Customer states windshield has a visual imperfection
- [VWM1406](/bulletins/10253480.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Care Maintenance Plans Claim Coding \(Volkswagen Care and Volkswagen Care Plus\)
- [VWM1404](/bulletins/10253478.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Carefree Maintenance Program ? VW e\-Golf Model Year 2015 and Newer
- [VWM1402](/bulletins/10253474.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- [VWM1401](/bulletins/10253473.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
- [Audi\-Q7](/bulletins/10253423.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [Audi\-A7\-S7](/bulletins/10253422.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7\-A](/bulletins/10253420.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.

JSON: [/v1/bulletins/10203471](/v1/bulletins/10203471)

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