# Service bulletin SSM72109

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10203416
- Published by NHTSA: 2021\-11\-08
- Manufacturer's number: SSM72109
- Manufacturer's date: 2014\-10\-12
- NHTSA component: ELECTRICAL SYSTEM; POWER TRAIN

## NHTSA's summary

14MY L538 9HP \(auto\) transmission. No drive when R is selected. A small number of customers may experience the following problem, after attempting to shift into Reverse Gear: Transmission does not shift into Reverse. The customer may also notice a flashing 'R' on the Transmission Selector and Instkkrument Cluster. \- Transmission Fault' messafge is displayed in the Messafge Centre. \- Reverse Gear cannot be selected, though the fault may clear if ignition is switched off for aat least 30 seconds. \- Vehicle will operate as normal in all forward gears. \- Upon inspection, the vehicle exhibits no relevant Diagnostic Trouble Codes \(DTC\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10203416-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10203416-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Transmission and driveline

## Vehicles listed

- 2014 LAND ROVER RANGE ROVER EVOQUE

## Recalls for the same vehicles and component

- [16V614000](/recalls/nhtsa/16V614000.md), 2016-08-23: POWER TRAIN:AUTOMATIC TRANSMISSION

## Other bulletins for the same vehicles and component

- [SSM76411 \- 10MAR26](/bulletins/11030751.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and unable to start their vehicle
- [TUCC\_APR2025\_18](/bulletins/11017740.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Leaking windshield that caused the water ingress on the electrical component.
- [SSM76039](/bulletins/10240274.md), 2023-08-02, Service bulletin: ELECTRICAL SYSTEM. Vehicle Will Not Charge
- [SSM71882](/bulletins/10239291.md), 2023-07-17, Service bulletin: ELECTRICAL SYSTEM; STEERING. The steering wheel switches are being reported as inoperative.
- [SSM71881](/bulletins/10239290.md), 2023-07-17, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. The Air Conditioning compressor \(AC\) fails to run causing warm air to come out of the vents.
- [SSM69718](/bulletins/10239284.md), 2023-07-17, Service bulletin: POWER TRAIN:DRIVELINE; POWER TRAIN. The customer reports a whine/ humming noise while driving \- Freelander 2 / LR2 and Evoque only.
- [DVD13703V167](/bulletins/10224449.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM. Land Rover Diagnostics Software Update. Dealer Data Update
- [DVD13703V166](/bulletins/10224448.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM. Land Rover Diagnostics Software Update. Dealer Data Update
- [DVD13702V165](/bulletins/10224447.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM. Land Rover Diagnostics Software Update. Dealer Data Update
- [LTB01090NAS2](/bulletins/10208666.md), 2022-03-04, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY/WIPER. THE LIGHTING CONTROL SWITCH AND/OR THE WIPER CONTROL SWITCH MAY NOT OPERATE OR OPERATES INTERMITTENTLY.

JSON: [/v1/bulletins/10203416](/v1/bulletins/10203416)

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