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Service bulletin SSM72071

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10203405
Published by NHTSA2021-11-08
Manufacturer's numberSSM72071
Manufacturer's date2014-11-12
NHTSA componentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY

NHTSA's summary

Discovery 3/4 LR3/4 & Range Rover Sport (LS) Window Regulator Diagnostic`s -

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Power windows

Vehicles listed
LAND ROVER LR32014
LAND ROVER LR42014
LAND ROVER RANGE ROVER SPORT2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
LTB01060NAS22018-10-29. Service bulletin. One or more power windows may be inoperative.
LTB01060NAS22018-10-15. Service bulletin. One or more power windows may be inoperative.
LTB01060NAS12017-08-31. Service bulletin. SITUATION: One or more power windows may be inoperative.
SSM720712017-06-14. Service bulletin. "ISSUE: CUSTOMERS / DEALERS MAY REPORT A CONCERN WITH THE OPERATION OF THE FRONT OR REAR WINDOW REGULATORS CAUSE: VARIOUS CONDITIONS THAT CONTRIBUTE TO THE OPERATION OF THE WINDOW REGULATOR NOT OPERATING"
LTB00880NAS12017-06-12. Service bulletin. "SITUATION: A 'CREAK' OR MECHANICAL INTERFERENCE NOISE MAY BE EVIDENT WHEN LOWERING/RAISING A DOOR WINDOW(S). CAUSE: THIS MAY BE CAUSED BY CONTAMINATION FROM AGGREGATE-TYPE DUST AND ROAD FILM."
SSM721062017-06-07. Service bulletin. "ISSUE RANGE ROVER / SPORT (L405/L494) CUSTOMERS MAY REPORT THAT EITHER FRONT OR REAR SIDE WINDOWS ARE NOT EITHER CLOSING FULLY OR NOT GOING FULLY DOWN WHEN OPENING. CUSTOMERS MAY REPORT A HARD CLOSE IS NOT OCCURRING UPON OPERATION CAUSE THE WINDOWS NEED TO LEARN THE END OF TRAVEL ON ALL SIDE DOOR WINDOW GLASS OPERATIONS. ONCE THE END OF THE GLASS TRAVEL HAS BEEN LEARNT THE DOOR CONTROL MODULES WILL THEN TAKE CONTROL OF THE SIDE DOOR WINDOW GLASS AND ADJUST THE SIDE GLASS STOP POSITION (UP & DOWN) TO LIMIT THE WINDOW MOVEMENT BEFORE THE END OF TRAVEL IS REACHED. THIS IS TO REDUCE THE WINDOW GLASS THUMPING THE END OF THE TRAVEL STOPS AND CAUSING CUSTOMER NVH DISSATISFACTION"
SSM721062017-06-06. Service bulletin. "ISSUE RANGE ROVER / SPORT (L405/L494) CUSTOMERS MAY REPORT THAT EITHER FRONT OR REAR SIDE WINDOWS ARE NOT EITHER CLOSING FULLY OR NOT GOING FULLY DOWN WHEN OPENING. CUSTOMERS MAY REPORT A HARD CLOSE IS NOT OCCURRING UPON OPERATION CAUSE THE WINDOWS NEED TO LEARN THE END OF TRAVEL ON ALL SIDE DOOR WINDOW GLASS OPERATIONS. ONCE THE END OF THE GLASS TRAVEL HAS BEEN LEARNT THE DOOR CONTROL MODULES WILL THEN TAKE CONTROL OF THE SIDE DOOR WINDOW GLASS AND ADJUST THE SIDE GLASS STOP POSITION (UP & DOWN) TO LIMIT THE WINDOW MOVEMENT BEFORE THE END OF TRAVEL IS REACHED. THIS IS TO REDUCE THE WINDOW GLASS THUMPING THE END OF THE TRAVEL STOPS AND CAUSING CUSTOMER NVH DISSATISFACTION"
SSM711382017-05-30. Service bulletin. "ISSUE: WINDOW REGULATORS BEING REPLACED, WHEN TESTED BY THE SUPPLIER THEY ARE FOUND TO BE FULLY FUNCTIONAL AND WITHOUT FAULT. CAUSE: INCORRECT DIAGNOSIS ACTIONS: CONSIDER THE FOLLOWING IN THE FIRST INSTANCE WHEN INVESTIGATING WINDOW REGULATOR CONCERNS AND ITS OPERATION PRIOR TO REPLACING THE REGULATOR OR MOTOR: CUSTOMER MAY REPORT ONE OF THE FOLLOWING ISSUES:- A. WINDOW INOPERATIVE I.E. WILL NOT GO UP/DOWN, GOES UP/DOWN IN STAGES OR WILL NOT OPERATE AT ALL. B. WINDOW BOUNCE BACK OR NOT FULLY CLOSING. C. RATTLE OR NOISE DURING WINDOW OPERATION."