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Service bulletin 2038562/3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10203242
Published by NHTSA2021-11-06
Manufacturer's number2038562/3
Manufacturer's date2021-10-04
NHTSA componentSEAT BELTS

NHTSA's summary

Continental GT Convertible - Front seat belt webbing twisted. Condition: Front seat belt webbing twisted. Technical Background: The plastic seat belt webbing guide, a plastic moulding incorporated in the seat belt upper D loop assembly, may not have been fully clipped onto the metal D loop. When this is the case a twist in the seat belt webbing is possible.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seat belts

Vehicles listed
BENTLEY CONTINENTAL GT2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
2075786/32026-07-29. Service bulletin. Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2075786/22025-10-30. Service bulletin. Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2075786/12025-06-06. Service bulletin. Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2068643.12023-01-06. Service bulletin. Seat Belt Presenter - Intermittent Operation Customer Statement: -Front seat belt system presenter intermittent in operation Technical Background: -The front seat cushions occupancy sensor may intermittently, dependent on occupant size and posture, fail to deploy the seat belt presenter. This can be attributed to changes in the sensor status from occupant present to occupant not present during the process of entering the car, closing the door and shifting load applied onto the seat.
2068645.12023-01-06. Service bulletin. Continental GT Convertible - Front Seat Belt Webbing Twisted Technical Background: -The plastic seat belt webbing guide, a plastic moulding incorporated in the seat belt upper (D) loop assembly, may not have been fully clipped onto the metal (D) loop. When this is the case a twist in the seat belt webbing is possible.
2034323/72022-10-01. Service bulletin. Seat Belt Presenter- Intermittent Operation Technical Background: -The front seat cushions occupancy sensor may intermittently, dependent on occupant size and posture, fail to deploy the seat belt presenter. This can be attributed to changes in the sensor status from occupant present to occupant not present during the process of entering the car, closing the door and shifting load applied onto the seat.
2038562/42022-04-08. Service bulletin. Continental GT Convertible - Front seat belt webbing twisted. Customer statement / workshop findings: Front seat belt webbing twisted. Technical background: The plastic seat belt webbing guide, a plastic moulding incorporated in the seat belt upper D loop assembly, may not have been fully clipped onto the metal D loop. When this is the case a twist in the seat belt webbing is possible.
2034323/62022-04-08. Service bulletin. Seat belt presenter - Intermittent operation. Customer statement / workshop findings: Front seat belt system presenter intermittent in operation Technical background: The front seat cushions occupancy sensor may intermittently, dependent on occupant size and posture, fail to deploy the seat belt presenter. This can be attributed to changes in the sensor status from occupant present to occupant not present during the process of entering the car, closing the door and shifting load applied onto the seat
2033170/52022-04-08. Service bulletin. Air bag warning - resistance related fault codes. Customer statement / workshop findings: Air bag warning displayed. Measure: To be applied to applicable cars exhibiting fault codes as detailed above. Although the fault codes may only be appertaining to one side of the car at the time of complaint the new harness must be fitted in its entirety, integrated into both the drivers and front passengers seat belt real assembly. The procedure consists of electrically disconnecting the original wires connecting the air bag control module to the front seat belt reels. This is done by cutting off the ends of the connectors at the seat belt reel end and de-pinning the main connector housing at the control module end, the redundant wires are then taped back into the main harness. The new harness is then connected to the components and secured to the main harness.
2034323/52021-11-06. Service bulletin. Seat Belt Presenter - Intermittent Operation. Condition Front seat belt system presenter intermittent in operation Technical Background The front seat cushions occupancy sensor may intermittently, dependant on occupant size and posture, fail to deploy the seat belt presenter. This can be attributed to changes in the sensor status from occupant present to occupant not present during the process of entering the car, closing the door and shifting load applied onto the seat. Service In the event of a customer reporting front seat belt presenter intermittent operation then the following procedure should be considered as part of your diagnosis 1. If the fault occurs with a petite, low percentile person (approximately 5th percentile) then only Operation 2 is valid for a system improvement Note: The following details the process for the right hand front seat the same procedure should be performed on the left hand front seat at the same time even if the presenter function is not suspect on the adjacent seat 2. Endeavour to qualify the customer concern ensure that the concern fits the criteria for this TPI.