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Service bulletin SSM 50181

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10202619
Published by NHTSA2021-10-29
Manufacturer's numberSSM 50181
Manufacturer's date2021-10-07
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER

NHTSA's summary

Some 2020-2021 Transit vehicles built on or before 05-Aug-2021 without SYNC may exhibit a concern where the FordPass Connect selection is missing in the instrument panel cluster (IPC) menu and/or the FordPass authorization pop-up does not appear in the IPC after hitting the Activate button on the FordPass app. This may be due to a mis-configured IPC. To correct this condition, download and run the IPC - Instrument Panel Cluster (IPC) Configuration application on the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part number 10849 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
FORD TRANSIT2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.