# Service bulletin A17\-090

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10202253
- Published by NHTSA: 2021\-10\-16
- Manufacturer's number: A17\-090
- Manufacturer's date: 2021\-10\-01
- NHTSA component: VISIBILITY

## NHTSA's summary

Service Bulletin \- Under certain conditions, the rear window switch internal software enters an unstable condition and cannot recover, making the window switch inoperable.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10202253-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10202253-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors

## Vehicles listed

- 2018 HONDA ODYSSEY

## Recalls for the same vehicles and component

- [2026326](/recalls/tc/2026326.md), 2026-07-02: Visual System
- [2023350](/recalls/tc/2023350.md), 2023-06-15: Visual System
- [2020344](/recalls/tc/2020344.md), 2020-07-28: Visual System

## Other bulletins for the same vehicles and component

- [ONL6RP09162022](/bulletins/10220361.md), 2022-09-22, Service bulletin: VISIBILITY. Owner's Notification Letter \- Our records indicate that a Product Update has not been completed on this vehicle \(Vehicle Identification Number \[VIN NUMBER\]\). During manufacturing, the rearview camera was not properly sealed. This can let moisture enter the camera, causing the camera display to be cloudy or the camera not to work, and/or a Rear Camera Not Available message to appear.
- [A22\-010](/bulletins/10215485.md), 2022-07-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE; VISIBILITY. Service bulletin \- When activating the sliding door power window auto\-up feature, the window rolls up halfway and then rolls back down. There could be a pinch detection software compatibility issue between the power window regulator control unit and the rear window switch.
- [AATS211101](/bulletins/10203625.md), 2021-11-24, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; VISIBILITY. Tech Line Summary Article \- Customers are reporting the windows roll up partially but stop and roll back down when attempting to close the sliding door windows using the Auto\-Up feature. An investigation of the complaint has identified a software compatibility issue between the window switch and window regulator. We are currently working on a fix, but there is currently no recommended repair. Until a repair is made available, advise the customer to close the window using manual operation by lightly pulling up on the switch until the desired position is reached. Also, they should avoid pulling up firmly on the switch to prevent activating automatic operation and the Auto\-Up feature.
- [A17\-090](/bulletins/10201205.md), 2021-09-09, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY; ELECTRICAL SYSTEM:SOFTWARE. Service Bulletin \- Under certain conditions, the rear window switch internal software enters an unstable condition and cannot recover, making the window switch inoperable.
- [APaS07082019906](/bulletins/10163133.md), 2019-07-23, Service bulletin: FUEL SYSTEM, GASOLINE; VISIBILITY. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is investigating certain 2018\-2019 Odysseys, Pilots \& Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [A17\-075](/bulletins/10159432.md), 2019-05-04, Service bulletin: STRUCTURE; STRUCTURE:BODY:DOOR; VISIBILITY; LATCHES/LOCKS/LINKAGES. Service Bulletin \- This service bulletin provides additional information for the "Sliding Door Position Adjustment" procedure in the service information.
- [ONL6PW02212019](/bulletins/10153889.md), 2019-02-26, Service bulletin: VISIBILITY; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Owner Notification Letter \- Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The rear window switch has an internal issue, which may make the window switch inoperable.
- [Customer Letter](/bulletins/10126918.md), 2018-01-16, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Customer letter \- On your 2018 Odyssey, the rear window switch has an internal issue, which may make the window switch inoperable.

JSON: [/v1/bulletins/10202253](/v1/bulletins/10202253)

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