# Service bulletin ITB11\-051A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10202228
- Published by NHTSA: 2021\-10\-13
- Manufacturer's number: ITB11\-051A
- Manufacturer's date: 2021\-09\-15
- NHTSA component: EQUIPMENT

## NHTSA's summary

VOLUNTARY SERVICE CAMPAIGN 2011 INFINITI M; REAR WINDOW SUNSHADE Service Campaign ID \# P1238 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P1238. • Discard all previous versions of ITB11\-051.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10202228-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10202228-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2011 INFINITI M37
- 2011 INFINITI M56

## Other bulletins for the same vehicles and component

- [ITB11\-046B](/bulletins/10212025.md), 2022-05-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). VOLUNTARY SERVICE CAMPAIGN CALL WAITING FUNCTION NAVIGATION UPDATE Service Campaign ID \# P1235 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P1235. • Discard all previous versions of ITB11\-046.
- [ITB11\-047C](/bulletins/10202229.md), 2021-10-13, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN 2011 – 2012 M; BLUETOOTH SOUND QUALITY Service Campaign ID \# P1239 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P1239. • Discard all previous versions of ITB11\-047.
- [ITB10\-047A](/bulletins/10200008.md), 2021-08-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STEERING. VOLUNTARY SERVICE CAMPAIGN 2011 INFINITI M37 / M56; 4 WHEEL ACTIVE STEERING Service Campaign ID \# P0328 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P0328. • Discard all previous versions of ITB10\-047.
- [P6305OL](/bulletins/10192828.md), 2021-05-10, Service bulletin: ENGINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Infiniti is conducting a Voluntary Service Campaign on certain 2011\-2013 QX56 and 2011\-2013 M56 vehicles to replace the ?Timing Chain?.
- [ITB15021A](/bulletins/10192788.md), 2021-05-10, Service bulletin: EQUIPMENT; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE \- Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
- [ITB09015G](/bulletins/10192673.md), 2021-05-10, Service bulletin: EQUIPMENT. SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
- [ITB12063C](/bulletins/10192263.md), 2021-05-10, Service bulletin: EQUIPMENT. IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts\-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Reprogram \(reconfigure\) the Multi AV. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.
- [ITB12069](/bulletins/10192055.md), 2021-05-10, Service bulletin: WHEELS; EQUIPMENT. IF YOU CONFIRM: A shudder condition is present when performing low speed turns when driving on dry roads/surfaces \(i.e. parking lot maneuvers\) AND The Intelligent All Wheel Drive \(AWD\) system is NOT engaged by instrument control. ACTION: 1. Replace the breather tube and related hoses for the A/T and transfer assemblies with the ones listed in PARTS INFORMATION. \- It is easiest to replace the breather tube and hoses while the transfer assembly is removed. 2. Replace the electric coupling located in the transfer assembly. \- Refer to the Electronic Service Manual \(ESM\) as needed. \- See PARTS INFORMATION. See this bulletin for further detail.
- [ITB13\-052C](/bulletins/10191990.md), 2021-05-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
- [ITB17\-015B](/bulletins/10191967.md), 2021-05-08, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

JSON: [/v1/bulletins/10202228](/v1/bulletins/10202228)

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