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Service bulletin WI21-022

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10201584
Published by NHTSA2021-09-28
Manufacturer's numberWI21-022
Manufacturer's date2021-09-20
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Warranty Information Letter for Part Shortages - Temporary Reimbursement Guidelines. As a result of supply chain constraints, DTNA understands that service locations and customers are taking unique steps to get parts, perform repairs, and maintain customer uptime. Therefore, effective immediately, DTNA will temporarily reimburse the scenarios described below for warrantable repairs. These adjustments will expire on December 31, 2021, or be re-evaluated based on market conditions.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
FREIGHTLINER FREIGHTLINER
WESTERN STAR WESTERN STAR

Listing a model year does not mean every vehicle of it is concerned: the document says which.