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Service bulletin PIT5387K

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10201326
Published by NHTSA2021-09-13
Manufacturer's numberPIT5387K
Manufacturer's date2021-08-24
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002022 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002021, 2022 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002020 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242942024-05-24. Electrical
20214072021-07-01. Electrical
20196312019-12-12. Electrical
19V8880002019-12-12. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
20193252019-06-28. Electrical
20192042019-04-26. Electrical
20160682016-02-11. Electrical
16V0840002016-02-11. ELECTRICAL SYSTEM:SOFTWARE
15V6400002015-10-09. ELECTRICAL SYSTEM:IGNITION
20154582015-10-08. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N2525155902026-01-27. Service campaign. Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the ground strap.
23-NA-1702025-10-25. Service bulletin. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
23-NA-2012025-10-21. Service bulletin. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp (MIL) Illuminated.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
22-NA-1612025-09-27. Service bulletin. This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-1012025-06-26. Service bulletin. This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passenger presence module.
24-NA-2292025-06-03. Service bulletin. This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
21-NA-1392025-05-01. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.