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Service bulletin CA#9970

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10200928
Published by NHTSA2021-09-03
Manufacturer's numberCA#9970
Manufacturer's date2021-09-02
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

AUTO GEN START CYCLES THE GENERATOR OFF AFTER BEING STARTED FOR THE AIR CONDITIONER AFTER ONLY 10 MINUTES INSTEAD OF THE INTENDED HVAC TEMPERATURE SETTING BEING REACHED. DESIGN ERROR, THE SHORE POWER SENSE MODULE OF THE EC-30 CONTROLLER IS LOCATED AFTER THE TRANSFER SWITCH SO THE SETTING FOR THE SP SENSE SHOULD HAVE BEEN AFTER INSTEAD OF BEFORE.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
SERENITY S24CB2020
TRIPLE E UNITY2021
UNITY U24CB2020
UNITY U24FX2020
UNITY U24IB2020
UNITY U24MB2020
UNITY U24TB2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.