# Service bulletin RC000236SADealer

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10200513
- Published by NHTSA: 2021\-08\-23
- Manufacturer's number: RC000236SADealer
- Manufacturer's date: 2021\-08\-19
- NHTSA component: BACK OVER PREVENTION

## NHTSA's summary

On certain Mercedes\-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly, the rearview camera image might not be displayed or the display might be interrupted, which could increase a risk of a crash or injury. This affects the following Thor Motor Coach products: model year 2020 Citation, Siesta, \& Synergy; 2020\-2022 Delano \& Tiburon; 2021\-2022 Sanctuary \& Tranquility motorhomes.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10200513-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10200513-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2020 THOR MOTOR COACH CHATEAU CITATION
- 2020 to 2022 THOR MOTOR COACH DELANO
- 2021 to 2022 THOR MOTOR COACH SANCTUARY
- 2020 THOR MOTOR COACH SIESTA
- 2020 to 2022 THOR MOTOR COACH TIBURON
- 2021 to 2022 THOR MOTOR COACH TRANQUILITY
- 2020 THOR MOTOR COACH redundant SYNERGY

JSON: [/v1/bulletins/10200513](/v1/bulletins/10200513)

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