# Service bulletin TSB\_CHA106

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10200422
- Published by NHTSA: 2021\-08\-25
- Manufacturer's number: TSB\_CHA106
- Manufacturer's date: 2021\-08\-13
- NHTSA component: EQUIPMENT; STEERING; EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF THE DUAL PINION MOTOR DRIVER POWER STEERING SYSTEM \- This bulletin provides information regarding the availability of partial repair \(depending on faulty components\) of the Dual Pinion Motor Driven Power Steering \(DP\-MDPS\) system on some 2016\-2021MY\~ Kia vehicles \(refer to the table below\) in order to enhance customer satisfaction by promoting a cost\-effective repair/replacement of a faulty related part, instead of replacement of the complete DP\-MDPS assembly.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10200422-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10200422-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Steering

## Vehicles listed

- 2021 to 2022 KIA K5
- 2016 to 2020 KIA OPTIMA
- 2016 to 2020 KIA SORENTO

## Recalls for the same vehicles and component

- [2021374](/recalls/tc/2021374.md), 2021-06-15: Steering
- [21V447000](/recalls/nhtsa/21V447000.md), 2021-06-14: LANE DEPARTURE: LANE KEEP: STEERING ASSIST; STEERING
- [2018533](/recalls/tc/2018533.md), 2018-09-26: Steering
- [18V656000](/recalls/nhtsa/18V656000.md), 2018-09-21: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:COLUMN

## Other bulletins for the same vehicles and component

- [TSB\_ELE320](/bulletins/10247556.md), 2024-01-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY \- This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020\-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
- [CS2304\_TSB\_R6](/bulletins/10243924.md), 2023-11-03, Service bulletin: EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES; ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI\-THEFT S/W LOGIC UPGRADE \& DECAL INSTALLATION \(CS2304\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit \(IBU\) or Body Control Module \(BCM\), or Intelligent Integrated Platform Module \(IPM\) system on certain 2011\-2015MY Sorento \(XMa\), 2016\-2020MY Sorento \(UMa\), and 2021\-2022MY Sorento \(MQ4a\) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti\-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
- [TSB\_ELE303\_R1](/bulletins/10242982.md), 2023-10-01, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020\-2024MY Kia vehicles \(refer to model list on page 3\) to remedy a 'non\-responsive' or 'inoperative' radio \(FM, AM, SXM, etc. \) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
- [PS750](/bulletins/10242913.md), 2023-10-01, Service bulletin: POWER TRAIN; STEERING; SUSPENSION. PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE \- This Pitstop provides information regarding potential concerns with the All\-Wheel\-Drive \(AWD\) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component\(s\). A difference in tire size \(width, aspect ratio, construction, rim diameter etc.\) may be the cause.
- [TSB\_ELE229\_R4](/bulletins/10239754.md), 2023-08-02, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the head unit software on some 2021MY K5 \(DL3a\), Sorento \(MQ4a\), and Sorento Hybrid \(MQ4 HEV\) vehicles equipped with a Display Audio 2.0 Value head unit, which may exhibit a wireless CarPlay connectivity issue with Apple phones running iOS14 software version.
- [CS2301\_TSB\_R3](/bulletins/10239711.md), 2023-08-02, Service bulletin: EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES; ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI\-THEFT S/W LOGIC UPGRADE \& DECAL INSTALLATION \(CS2301\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit \(IBU\) or Body Control Module \(BCM\) system on some 2021\-2022MY K5 vehicles produced from March 27, 2020 through December 21, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti\-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
- [SC260\_STKR](/bulletins/10234614.md), 2023-04-22, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; FUEL SYSTEM, GASOLINE. SC260\_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER
- [SC260\_POC](/bulletins/10234613.md), 2023-04-22, Service bulletin: ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; EQUIPMENT. SC260\_POC: PROOF OF CORRECTION CARD
- [CS2301\_OWNR](/bulletins/10230616.md), 2023-02-02, Service bulletin: STEERING; ELECTRICAL SYSTEM. CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION \- This document is the owner notification advising that Kia has now developed a software upgrade that can be installed on your vehicle to restrict the operation of the vehicle's ignition system should the locked vehicle be the subject of a break\-in and theft attempt without the key. This software upgrade will be available free of charge for eighteen \(18\) months from the date of this letter. When the software upgrade is completed, Kia will also provide you with window stickers that can be applied to your vehicle to discourage a break\-in.
- [CS2301\_TSB](/bulletins/10230491.md), 2023-02-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI\-THEFT S/W LOGIC UPGRADE \& DECAL INSTALLATION \(CS2301\) \- This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit \(IBU\) or Body Control Module \(BCM\) system on some 2021\-2022MY K5 vehicles produced from March 27, 2020 through December 21, 2021, which may not be equipped with and immobilizer. This logic upgrade will add anti\-theft ignition start logic to the vehicle's system operation.

JSON: [/v1/bulletins/10200422](/v1/bulletins/10200422)

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