Service bulletin SIL 826

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Altec has discovered that certain ST500 and ST600 units built from July 2017 to October 2019 do not have a load rating placard on the outer tubes of the hitch. Overloading the tubes could damage the bumper and/or hitch. Altec requires a placard kit to be installed on each affected unit within 90 days of receipt of this SIL. The placard kit required depends on the unit model. Install the kit upon receipt. This installation is covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer’s warranty provider. Altec will perform the work for free at an Altec facility. If the customer or the customer’s warranty provider performs the installation, a warranty claim must be submitted to be reimbursed for the cost of the parts and/or labor.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Trailer hitch

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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