# Service bulletin No. 02\-21\-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10199811
- Published by NHTSA: 2021\-08\-04
- Manufacturer's number: No. 02\-21\-1
- Manufacturer's date: 2021\-07\-08
- NHTSA component: STEERING

## NHTSA's summary

Instructions for how to fix an issue where the steering column will not adjust upwards or downwards.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10199811-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10199811-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2019 to 2021 PORSCHE CAYENNE

## Recalls for the same vehicles and component

- [2021403](/recalls/tc/2021403.md), 2021-06-30: Steering
- [21V493000](/recalls/nhtsa/21V493000.md), 2021-06-30: STEERING:COLUMN

## Other bulletins for the same vehicles and component

- [SPTL2609](/bulletins/11037868.md), 2026-10-02, Service bulletin: WHEELS; STEERING; SUSPENSION. Special Tools and Equipment Information for alignment machines \- Q3 2026 Software Spec Update Available
- [SPTL2608](/bulletins/11037083.md), 2026-09-04, Service bulletin: WHEELS; SUSPENSION; STEERING. Special Tools and Equipment Information for alignment machines \- Q2 2026 Software Spec Update Available
- [87/20 4812](/bulletins/11034602.md), 2026-07-07, Service bulletin: STEERING. Noise Symptom \- Creaking Noise can be Heard When Touching the Steering Wheel Cover: Reworking Front Steering Wheel Cover \(SY 87/20\)
- [No. D733](/bulletins/11022917.md), 2025-09-08, Service bulletin: STEERING. Parts information for parts withdrawal involving \(PAD423051B\) the Steering Gear with Track Rods. The vehicles affected are cars that use the part mentioned.
- [No. 227\-24](/bulletins/11015096.md), 2025-03-05, Service bulletin: ELECTRICAL SYSTEM; STEERING. Technical Information \- Telephone Buttons on the Multi\-Function Steering Wheel Occasionally Not Functioning: Re\-Program Instrument Cluster Control Unit \(227/24\)
- [No. 268\-22](/bulletins/10238748.md), 2023-07-06, Service bulletin: STEERING; ELECTRICAL SYSTEM. Technical information for an activated warning message "power steering reduced" in conjunction with fault memory entry B200049.
- [No. 158\-21](/bulletins/10213080.md), 2022-06-02, Service bulletin: STEERING. Information on WMM2 \- replacing upper trailing arm on front axle.
- [No. 107\-21](/bulletins/10200891.md), 2021-09-02, Service bulletin: STEERING; EQUIPMENT. Porsche recall repair information for Recall Campaign AMB4 – Replacing Steering Column Screws on Steering Gear.
- [No. 111\-21](/bulletins/10200887.md), 2021-09-02, Service bulletin: STEERING. Porsche service campaign information for Workshop Campaign WME2 \- Retrofitting Control Unit for Steering Column Adjustment.
- [No. 80\-21](/bulletins/10198947.md), 2021-07-06, Service bulletin: STEERING. Service campaign information for Porsche Workshop campaign WME1 \- Adjusting Steering Wheel Position.

JSON: [/v1/bulletins/10199811](/v1/bulletins/10199811)

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