# Service bulletin LI82.85\-P\-068846 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10199654 - Published by NHTSA: 2021\-08\-04 - Manufacturer's number: LI82.85\-P\-068846 - Manufacturer's date: 2021\-07\-06 - NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. ## NHTSA's summary "Free browsing, Internet access via Wi\-Fi hotspot and Internet radio nonfunctional" ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10199654-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10199654-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2019 to 2020 MERCEDES\-BENZ A 220 - 2020 MERCEDES\-BENZ AMG A35 - 2020 MERCEDES\-BENZ AMG A45 - 2019 to 2020 MERCEDES\-BENZ AMG C43 - 2019 to 2020 MERCEDES\-BENZ AMG C63 - 2019 to 2020 MERCEDES\-BENZ AMG C63 S - 2020 MERCEDES\-BENZ AMG CLA35 - 2019 to 2020 MERCEDES\-BENZ AMG CLA45 - 2019 to 2020 MERCEDES\-BENZ AMG CLS53 - 2019 to 2020 MERCEDES\-BENZ AMG E53 - 2019 to 2020 MERCEDES\-BENZ AMG E63 - 2019 to 2020 MERCEDES\-BENZ AMG E63S - 2019 to 2020 MERCEDES\-BENZ AMG G63 - 2019 to 2020 MERCEDES\-BENZ AMG GLA45 - 2020 MERCEDES\-BENZ AMG GLB35 - 2019 to 2020 MERCEDES\-BENZ AMG GLC43 - 2019 to 2020 MERCEDES\-BENZ AMG GLC63 - 2020 MERCEDES\-BENZ AMG GLC63 S - 2019 MERCEDES\-BENZ AMG GLC63S - 2019 to 2020 MERCEDES\-BENZ AMG GLE43 - 2019 to 2020 MERCEDES\-BENZ AMG GLE63 - 2019 to 2020 MERCEDES\-BENZ AMG GLS63 - 2019 to 2020 MERCEDES\-BENZ AMG GT - 2019 to 2020 MERCEDES\-BENZ AMG GT 63 - 2019 to 2020 MERCEDES\-BENZ AMG GT C - 2019 to 2020 MERCEDES\-BENZ AMG GT R - 2019 to 2020 MERCEDES\-BENZ AMG GT S - 2020 MERCEDES\-BENZ AMG GT43 - 2019 to 2020 MERCEDES\-BENZ AMG GT53 - 2019 to 2020 MERCEDES\-BENZ AMG GT63 - 2019 to 2020 MERCEDES\-BENZ AMG GT63S - 2019 to 2020 MERCEDES\-BENZ AMG S63 - 2019 to 2020 MERCEDES\-BENZ AMG S65 - 2019 to 2020 MERCEDES\-BENZ AMG SL63 - 2019 MERCEDES\-BENZ AMG SL65 - 2019 MERCEDES\-BENZ AMG SLC 43 - 2019 to 2020 MERCEDES\-BENZ AMG SLC43 - 2019 MERCEDES\-BENZ B 180 - 2019 MERCEDES\-BENZ B 200 - 2019 MERCEDES\-BENZ B 220 - 2019 to 2020 MERCEDES\-BENZ C 300 - 2020 MERCEDES\-BENZ C 350 - 2019 to 2020 MERCEDES\-BENZ C 350 E - 2019 to 2020 MERCEDES\-BENZ CLA 250 - 2019 to 2020 MERCEDES\-BENZ CLS 450 - 2019 MERCEDES\-BENZ E 300 - 2020 MERCEDES\-BENZ E 350 - 2019 to 2020 MERCEDES\-BENZ E 450 - 2019 MERCEDES\-BENZ E63 - 2020 MERCEDES\-BENZ E63 AMG - 2019 MERCEDES\-BENZ E63S - 2020 MERCEDES\-BENZ EQC 400 - 2019 to 2020 MERCEDES\-BENZ G 550 - 2019 to 2020 MERCEDES\-BENZ G63 - 2019 to 2020 MERCEDES\-BENZ GLA 250 - 2020 MERCEDES\-BENZ GLB 200 - 2020 MERCEDES\-BENZ GLB 250 - 2019 to 2020 MERCEDES\-BENZ GLC 300 - 2019 to 2020 MERCEDES\-BENZ GLC 350 - 2020 MERCEDES\-BENZ GLC 350 E - 2019 MERCEDES\-BENZ GLC350E - 2019 to 2020 MERCEDES\-BENZ GLE 350 - 2020 MERCEDES\-BENZ GLE 350 E - 2019 MERCEDES\-BENZ GLE 400 - 2020 MERCEDES\-BENZ GLE 450 - 2019 MERCEDES\-BENZ GLE 550 E - 2020 MERCEDES\-BENZ GLE 580 - 2019 to 2020 MERCEDES\-BENZ GLS 450 - 2019 MERCEDES\-BENZ GLS 550 - 2020 MERCEDES\-BENZ GLS 580 4MATIC - 2019 MERCEDES\-BENZ GLS450 - 2019 to 2020 MERCEDES\-BENZ METRIS - 2019 to 2020 MERCEDES\-BENZ S 450 - 2019 to 2020 MERCEDES\-BENZ S 550 - 2020 MERCEDES\-BENZ S 560 - 2019 to 2020 MERCEDES\-BENZ S 560 E - 2019 MERCEDES\-BENZ S560 - 2019 to 2020 MERCEDES\-BENZ SL 450 - 2019 to 2020 MERCEDES\-BENZ SL 550 - 2019 to 2020 MERCEDES\-BENZ SLC 300 - 2019 to 2020 MERCEDES\-BENZ SPRINTER \(VS30\) - 2019 to 2020 MERCEDES\-BENZ SPRINTER 1500 - 2019 to 2020 MERCEDES\-BENZ SPRINTER 2500 - 2019 to 2020 MERCEDES\-BENZ SPRINTER 3500 - 2019 to 2020 MERCEDES\-BENZ SPRINTER 4500 ## Recalls for the same vehicles and component - [21V237000](/recalls/nhtsa/21V237000.md), 2021-04-05: EQUIPMENT:OTHER:LABELS - [2020632](/recalls/tc/2020632.md), 2020-12-18: Accessories - [20V756000](/recalls/nhtsa/20V756000.md), 2020-12-08: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL - [20V180000](/recalls/nhtsa/20V180000.md), 2020-03-26: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL - [20V156000](/recalls/nhtsa/20V156000.md), 2020-03-18: EQUIPMENT:OTHER:LABELS - [20V155000](/recalls/nhtsa/20V155000.md), 2020-03-18: EQUIPMENT:OTHER:LABELS - [19V908000](/recalls/nhtsa/19V908000.md), 2019-12-19: EQUIPMENT ## Other bulletins for the same vehicles and component - [News Channel upd](/bulletins/10251998.md), 2024-03-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. News channel update. - [News Channel upd](/bulletins/10251997.md), 2024-03-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. News channel update. - [2023120018](/bulletins/10251089.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Recall Information. - [2023120017B](/bulletins/10251088.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Recall Information. - [LI82.85\-P\-076799](/bulletins/10241790.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 \- control unit for telematics services \(HERMES\). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re\-commissioning of the control unit N112/9 \- Control unit for telematics services \(HERMES\), which includes both a software update as well as coding. The fault will be rectified by the newly included coding. As a result of the software update to the current software of the control unit N112/9 \- Control unit for telematics services \(HERMES\), this fault will no longer occur in future. - [LI82.85\-P\-075375](/bulletins/10238424.md), 2023-07-03, Service bulletin: COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; UNKNOWN OR OTHER. In the MBUX weather app, the temperature is displayed in the wrong unit \(Fahrenheit instead of °C, or vice versa\). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone \(settings \-\> units\) - [Parts and Servic](/bulletins/10217642.md), 2022-08-08, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; POWER TRAIN. \(SC\)Check and Install Aux Battery Bracket and Information Label - [Service Informat](/bulletins/10217598.md), 2022-08-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. \(SC\)Provide Supplementary Operator's Manual - [LI82.85\-P\-075044](/bulletins/10217163.md), 2022-08-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right\-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate to "Settings" \-\> "Accessibility" \-\> "Touch" and turn the "BackTap" option OFF. - [LI46.15\-P\-063353](/bulletins/10217157.md), 2022-08-04, Service bulletin: STEERING; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position \(e.g. with Easy Entry function\). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle \(differentiated according to model and vehicle manufacturing date\) 1. Replace repair kit for steering column height adjustment 2. Perform software update of driver's seat control unit JSON: [/v1/bulletins/10199654](/v1/bulletins/10199654) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20LI82.85-P-068846&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10199654&vehicle=Service%20bulletin%20LI82.85-P-068846)