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Service bulletin SSM 49927

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10199499
Published by NHTSA2021-08-02
Manufacturer's numberSSM 49927
Manufacturer's date2021-07-01
NHTSA componentELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

NHTSA's summary

Some 2020 Transit vehicles equipped with factory keyless entry remote may exhibit a broken flip-key at the base of the fob. Ford has been provided feedback from fleet customers of this condition on some vehicles with high usage profiles. A robustness action is currently under development and expected availability will be provided when determined. In the interim, a broken key should be replaced with the current service part, which is a like-for-like replacement. Continue to monitor OASIS for updates.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Ignition

Vehicles listed
FORD TRANSIT2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.