Service bulletin B610319

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10199299
Published by NHTSA	2021-07-19
Manufacturer's number	B610319
Manufacturer's date	2021-05-01
NHTSA component	EQUIPMENT; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, 12-volt battery

Vehicles listed
BMW 330E	2021
BMW 330I	2019, 2020, 2021
BMW M340I	2020, 2021
BMW X5	2019, 2020, 2021
BMW X7	2019, 2020, 2021
BMW Z4	2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V761000	2020-12-09. ELECTRICAL SYSTEM:12V/24V/48V BATTERY
20V490000	2020-08-18. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B661223	2023-09-18. Service bulletin. ?BMW AG has issued a Delivery Stop for BMW X5, X6, X7, and 7 Series sedan vehicles that were produced between July 7, 2023 and August 15, 2023. Usage of the Highway Assist function (option code 5AX) is not possible.
B610522	2022-05-16. Service bulletin. BMW AG has issued a Delivery Stop (effective March 29, 2022) on three (3) Model Year 2022 BMW X5 SAV vehicles that were produced on March 23, 2022. The 12V battery vent tube will need to be replaced.
B612420	2021-08-09. Service bulletin. Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE BATTERY to be performed and completed are now no longer included in this Recall.
B610121	2021-02-22. Service bulletin. BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND CLOSED HOOD: After the vehicle has been charged using a 12 V charger with the hood closed during a long stationary period, the 48 V battery may be totally discharged, and possible replacement is needed.
B610919	2019-07-22. Service bulletin. SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX. The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.
B610319	2019-05-20. Service bulletin. SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY. A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated. Software error in Dual Storage System Battery.
B610319	2019-05-20. Service bulletin. SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY. A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated. Software error in Dual Storage System Battery.
B611418	2018-11-26. Service bulletin. DELIVERY STOP: NEGATIVE BATTERY CABLE. A Delivery Stop has been issued (effective September 28, 2018) on Model Year 2019 BMW X5 vehicles that have been produced from July 11 (SOP) - September 24, 2018. The intelligent battery sensor (IBS), which is part of the negative battery cable, may not have been produced to specfications. Therefore, the negative battery cable will be need to be replaced. Approximately 1,209 vehicles are affected by this delivery stop. Affected vehicles show the campaign as "Open" when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: STOP013383 B611418 Delivery Stop: Replace Battery Sensor Software error in the IBS (Intelligent Battery Sensor).