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Service bulletin A9621712051239_2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10199221
Published by NHTSA2021-08-04
Manufacturer's numberA9621712051239_2
Manufacturer's date2021-07-12
NHTSA componentSTRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This bulletin contain instructions for addressing issues with the garage door remote and HomeLink.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system, Equipment and accessories, Labels and manuals, Software

Vehicles listed
AUDI A42017, 2018, 2019, 2020
AUDI A52018, 2019, 2020
AUDI A5 CABRIOLET2018 to 2020
AUDI ALLROAD2017 to 2020
AUDI Q32019, 2020
AUDI Q52018, 2019, 2020
AUDI Q72017, 2018, 2019, 2020
AUDI Q82019, 2020
AUDI RS 52019
AUDI RS Q82020
AUDI S42017
AUDI S42018, 2019, 2020
AUDI S52018, 2019, 2020
AUDI S5 CABRIOLET2018 to 2020
AUDI SQ52018, 2019, 2020
AUDI SQ72020
AUDI SQ82020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V6420002016-09-06. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A9124032056558_32024-05-06. Service bulletin. This bulletin provides software update instructions for MIB2+.
A9124702062466_42024-03-06. Service bulletin. This bulletin provides information when Apple CarPlay cannot be started using Wi-Fi connection (Wireless CarPlay).
A0023822047812_72024-01-04. Service bulletin. This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
A9123542067843_32024-01-04. Service bulletin. This bulletin provides information when the configuration appears without apparent reason with MIB3.
A9023582072005_22024-01-04. Service bulletin. This bulletin provides information for when the error message "CBR1021E: Can't parse Request. (cpngw)" appears when adapting control units, keys, or immobilizer; DTC B201700.
A0123952067767_62023-12-06. Service bulletin. This Pending Service Solution requests that technicians create a record in the Pending Service Solutions database in instances where the MIL/EPC light is illuminated with various warnings or poor performance; P060C00 is stored.
A9123432071056_22023-12-06. Service bulletin. This bulletin provides information for when Outlook contacts are not accessible via the MMI when using Apple devices with MIB3.
A9123072064681_32023-07-10. Service bulletin. This bulletin provides information for when wireless charging with the Audi Phone Box does not work.
A9123952067843_22023-06-06. Service bulletin. This bulletin provides instructions to disable the configuration wizard.
A2723552058831_82023-06-06. Service bulletin. This bulletin contains a software update for DTC P0CA700 or U046900.