# Service bulletin ITB13\-008B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10199137
- Published by NHTSA: 2021\-07\-10
- Manufacturer's number: ITB13\-008B
- Manufacturer's date: 2021\-06\-09
- NHTSA component: POWER TRAIN

## NHTSA's summary

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE\-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10199137-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10199137-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Vehicles listed

- 2009 to 2013 INFINITI EX35
- 2010 to 2013 INFINITI EX37
- 2009 to 2010 INFINITI FX35
- 2011 INFINITI FX35
- 2012 INFINITI FX35
- 2013 INFINITI FX35
- 2010 to 2012 INFINITI FX37
- 2013 INFINITI FX37
- 2009 to 2013 INFINITI FX50
- 2011 to 2012 INFINITI G25
- 2009 to 2013 INFINITI G37
- 2013 INFINITI JX35
- 2012 to 2013 INFINITI M35 HYBRID
- 2011 to 2013 INFINITI M37
- 2011 to 2013 INFINITI M56
- 2015 INFINITI Q40
- 2016 to 2021 INFINITI Q50
- 2014 to 2015 INFINITI Q60
- 2016 INFINITI Q60
- 2017 to 2021 INFINITI Q60
- 2014 to 2019 INFINITI Q70
- 2014 to 2018 INFINITI Q70 HYBRID
- 2014 to 2017 INFINITI QX50
- 2018 INFINITI QX50
- 2019 to 2021 INFINITI QX50
- 2011 to 2013 INFINITI QX56
- 2014 to 2020 INFINITI QX60
- 2014 to 2017 INFINITI QX60 HYBRID
- 2014 to 2017 INFINITI QX70
- 2014 to 2021 INFINITI QX80

## Recalls for the same vehicles and component

- [2024362](/recalls/tc/2024362.md), 2024-06-21: Powertrain
- [24V470000](/recalls/nhtsa/24V470000.md), 2024-06-21: POWER TRAIN:DRIVELINE:DRIVESHAFT
- [2021613](/recalls/tc/2021613.md), 2021-10-05: Powertrain
- [2020601](/recalls/tc/2020601.md), 2020-12-08: Powertrain
- [20V755000](/recalls/nhtsa/20V755000.md), 2020-12-07: POWER TRAIN:DRIVELINE:DRIVESHAFT
- [2016358](/recalls/tc/2016358.md), 2016-07-11: Powertrain
- [2014415](/recalls/tc/2014415.md), 2014-09-23: Powertrain
- [14V582000](/recalls/nhtsa/14V582000.md), 2014-09-22: POWER TRAIN:AUTOMATIC TRANSMISSION

## Other bulletins for the same vehicles and component

- [ITB24\-001](/bulletins/10251531.md), 2024-03-08, Service bulletin: ENGINE AND ENGINE COOLING; POWER TRAIN. ENGINE SUPPORT TOOLS SERVICE INFORMATION A new Engine Support Tool, Engine Support Bracket, and CVT Transmission Jack Adapter are now available to allow the CVT to be removed from the APPLIED VEHICLES without having to remove the engine. The procedure in this bulletin is different from the procedure currently in the ESM, which will be updated with this information at a later date. Please refer to the SERVICE PROCEDURE in this bulletin for information on how to use these new tools: • Front Wheel Drive \(FWD\) – pages 4 \- 25 • All Wheel Drive \(AWD\) – pages 26 \- 52
- [ITB21\-023B](/bulletins/10248648.md), 2024-01-09, Service bulletin: POWER TRAIN. TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB17\-001E](/bulletins/10248647.md), 2024-01-09, Service bulletin: POWER TRAIN. FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB23\-022](/bulletins/10240534.md), 2023-08-08, Service bulletin: POWER TRAIN. DTC P0744 STORED IN THE TCM IF YOU CONFIRM DTC P0744 \(TORQUE CONVERTER\) is stored as PAST or CURRENT in the TCM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the TCM.
- [ITB13\-055D](/bulletins/10236630.md), 2023-05-24, Service bulletin: POWER TRAIN. CVT/TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB13\-008D](/bulletins/10233614.md), 2023-04-04, Service bulletin: POWER TRAIN:AXLE HUBS. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE\-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB22\-041](/bulletins/10227253.md), 2022-12-06, Service bulletin: POWER TRAIN. DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft \(Axle Shaft\) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT\-DUST BOOT \(cv Joint Boot Kit\) availability. • If there is a REPAIR KIT\-DUST BOOT \(CV Joint Boot Kit\) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION \& DRIVELINE \> FRONT AXLE \> REMOVAL AND INSTALLATION \> FRONT DRIVE SHAFT BOOT o If the complete axle \(drive shaft\) is replaced when only a new boot is required, the over\-repair may be charged back to the retailer. • If there is NOT a REPAIR KIT\-DUST BOOT \(CV Joint Boot Kit\) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to ITB21\-002 to prevent Drive Shaft thread damage.
- [ITB22\-039](/bulletins/10227250.md), 2022-12-06, Service bulletin: POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION. VIBRATION DURING LIGHT OR MODERATE THROTTLE INPUT IF YOU CONFIRM A vibration during light or moderate throttle input between 20 – 40 mph, OR RPM flare / slip feeling / vibration during or immediately after a 2 – 3 upshift or 3 – 4 upshift with light or moderate throttle input. ACTION Replace the Torque Converter.
- [ITB12\-072I](/bulletins/10227248.md), 2022-12-06, Service bulletin: POWER TRAIN. ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB13\-008C](/bulletins/10222705.md), 2022-10-07, Service bulletin: POWER TRAIN. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE\-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

JSON: [/v1/bulletins/10199137](/v1/bulletins/10199137)

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