# Service bulletin SFCC\_JUN2021\_17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10199045
- Published by NHTSA: 2021\-07\-08
- Manufacturer's number: SFCC\_JUN2021\_17
- Manufacturer's date: 2021\-06\-21
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Owners may report that when attempting to sign\-in to an InControl© account on the PIVI system, an 'Unable to Connect \(401\)' or 'Unable to Connect \(015\)' error message may be displayed. Connected infotainment features will also not function.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10199045-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10199045-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2021 JAGUAR F\-PACE
- 2021 JAGUAR XF
- 2021 LAND ROVER RANGE ROVER VELAR

## Recalls for the same vehicles and component

- [26V599000](/recalls/nhtsa/26V599000.md), 2026-09-17: ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
- [26V248000](/recalls/nhtsa/26V248000.md), 2026-04-17: ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

## Other bulletins for the same vehicles and component

- [N869 Range Rover 20MAR26](/bulletins/11031114.md), 2026-04-07, Other: ELECTRICAL SYSTEM. Software Over The Air \(SOTA\) updates are failing to complete.
- [H474 Jaguar 20MAR26](/bulletins/11031091.md), 2026-04-07, Other: ELECTRICAL SYSTEM. Software Over The Air \(SOTA\) updates are failing to complete
- [SSM76412 \- 10MAR26](/bulletins/11030752.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- [SSM76411 \- 10MAR26](/bulletins/11030751.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and unable to start their vehicle
- [TUCC\_FEB2026\_35](/bulletins/11029600.md), 2026-03-04, Other: ELECTRICAL SYSTEM. There is a concern with the 48Volt charging system\(DC/DC\) with the vehicle.
- [TUCC\_FEB2026\_34](/bulletins/11029598.md), 2026-03-04, Other: ELECTRICAL SYSTEM. There is a concern/fault with the 48Volt MHEV system.
- [TUCC\_FEB2026\_33](/bulletins/11029576.md), 2026-03-04, Other: ELECTRICAL SYSTEM. 12V STARTUP BATTERY FLAT \- MILD HYBRID ELECTRIC VEHICLE \(MHEV\)
- [252602.027 \- 12FEB26](/bulletins/11029556.md), 2026-03-04, Service bulletin: ELECTRICAL SYSTEM. Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
- [TUCC\_JAN2026\_25](/bulletins/11028601.md), 2026-02-06, Other: ELECTRICAL SYSTEM. There is a concern with the 48Volt charging system\(DC/DC\) with the vehicle.
- [TUCC\_DEC2025\_39](/bulletins/11027472.md), 2026-01-08, Other: ELECTRICAL SYSTEM. A battery warning light on and or electrical system failure message is displayed on instrument cluster.

JSON: [/v1/bulletins/10199045](/v1/bulletins/10199045)

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