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Service bulletin SA-041-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10198689
Published by NHTSA2021-07-01
Manufacturer's numberSA-041-21
Manufacturer's date2021-06-09
NHTSA componentEQUIPMENT

NHTSA's summary

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
MAZDA 6261998, 1999, 2000, 2001, 2002
MAZDA B-SERIES2010
MAZDA B-SERIES TRUCK1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
MAZDA CX-32016, 2017, 2018, 2019, 2020, 2021
MAZDA CX-302020, 2021
MAZDA CX-52013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
MAZDA CX-72007, 2008, 2009, 2010, 2011, 2012
MAZDA CX-92007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
MAZDA MAZDA22011, 2012, 2013, 2014, 2015
MAZDA MAZDA32004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
MAZDA MAZDA52006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
MAZDA MAZDA62003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
MAZDA MIATA1997 to 2005
MAZDA MILLENIA1997, 1998, 1999, 2000, 2001, 2002
MAZDA MPV1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006
MAZDA MX-52006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
MAZDA PROTEGE1998, 1999, 2000, 2001, 2002, 2003
MAZDA RX-82004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
MAZDA TRIBUTE2001, 2002, 2003, 2004, 2005, 2006
MAZDA TRIBUTE2007
MAZDA TRIBUTE2008, 2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
04V2820002004-06-10. EQUIPMENT:OTHER:LABELS
04V1090002004-03-09. EQUIPMENT:OTHER:LABELS
02V0780002002-03-20. EQUIPMENT:OTHER:LABELS
00V3230002000-10-16. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
00V3010002000-10-05. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
00V1130022000-04-11. EQUIPMENT:OTHER:LABELS
00V1130012000-04-11. EQUIPMENT:OTHER:LABELS
98V2430001998-10-02. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SA-027-242024-05-04. Service bulletin. Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
SA-007-24a2024-05-04. Service bulletin. This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
SA-021-242024-05-03. Service bulletin. Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display and the following DTC's may be stored. U0186:08 Communication error with audio amplifier U2145:08 Communication error with remote tuner (RT) U2145:02 Communication error with remote tuner (RT)
SA-017-242024-04-03. Service bulletin. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, Climate control
SA-009-24a2024-03-06. Service bulletin. Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI How-To Conditions for Remote Engine Start Function Will turn engine OFF, WI-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page.
SA-009-242024-03-06. Service bulletin. Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI How-To Conditions for Remote Engine Start Function Will turn engine OFF, WI-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page.
SA-006-242024-03-06. Service bulletin. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SA-008-242024-03-06. Service bulletin. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
09-001-242024-02-01. Service bulletin. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
09-001-23a2024-01-06. Service bulletin. Some vehicles may exhibit an “In Vehicle Network Malfunction” message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified