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Service bulletin RC000230SADealer

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10198565
Published by NHTSA2021-06-28
Manufacturer's numberRC000230SADealer
Manufacturer's date2021-06-28
NHTSA componentSTRUCTURE

NHTSA's summary

On certain Model Year 2020 Sprinter vehicles, the screws for the front door hinges may not have been tightened according to specification. If the door hinge screws are not tightened with the specified amount of torque, it’s possible that the pre-tensioning force of the screw could decrease and eventually cause a change in the opening/closing behavior of the door, as well as changes in door gap dimensions. This could increase the risk of injury in the event of a crash. This affects the following Thor Motor Coach products: model year 2021/2022 Sanctuary and 2022 Tranquility motorhomes.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
THOR MOTOR COACH SANCTUARY2021 to 2022
THOR MOTOR COACH TRANQUILITY2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.