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Service bulletin CAY224-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10198537
Published by NHTSA2021-06-28
Manufacturer's numberCAY224-16
Manufacturer's date2016-04-27
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

DME Control Unit - There is a possibility that an excessively high drive torque will be transferred to the rear axle when the Performance Start function is used on the affected vehicles. If the performance start function is used frequently. Overloading of the drive shafts cannot be ruled out. This can damage the drive shaft on the rear axle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
PORSCHE CAYENNE2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIWIS2401j2024-03-04. Service bulletin. Information for PIWIS tester update 42.500.020
PIWIS2001v2020-07-02. Service bulletin. Information on new PIWIS tester update 39.500.020 and .025.
No. 41-202020-07-01. Service bulletin. Instructions on how to perform a PVTS Software update in the event that a car will not start.
122-D6B2X-092019-09-23. Service bulletin. Instructions for retrofitting Sport Plus Mode on vehciles without sport chrono package already installed.
122-T4M9P-092019-09-23. Service bulletin. Instructions for retrofitting Sport Plus Mode on vehciles without sport chrono package already installed.
122-S9X3M-122017-12-14. Service bulletin. Situation: Cayenne Diesel vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Action Required: Install updated engine control module (DME) software and transmission control module (Tiptronic) software to bring affected vehicles into regulatory compliance.
122-R4W5T-092016-10-03. Service bulletin. Due to a software error in the DME control unit, a rough-running engine can occur sporadically during the warm-up phase on the affected vehicles. If this happens, the Check Engine light will be activated.
122-J8L6N-092016-10-03. Service bulletin. ENABLING ONLINE SERVICES