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Service bulletin 21-020-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10198467
Published by NHTSA2021-06-28
Manufacturer's number21-020-21
Manufacturer's date2021-05-27
NHTSA componentPOWER TRAIN; ELECTRICAL SYSTEM

NHTSA's summary

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the follwing:Unable to set desired gear manually from the steering wheel controls.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline

Vehicles listed
RAM 15002021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V2980002025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING
23V2650002023-04-13. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26210000042026-10-07. Service bulletin. The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)
1140722026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
1140732026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
S26080000332026-07-23. Service bulletin. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
21-056-262026-07-18. Service bulletin. Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● **Harsh or slipping feeling during upshifts (1st - 5th). ● Harsh or slipping feeling during kickdown events under throttle. ● Transmission fluid odor (burnt smell).** ● During a 2 - 3 transmission upshift, the engine is hitting rev limit. ● Hesitation feel during a pedal tip in, while engine is warming up below 1 °C (30 °F) ambient temp. This bulletin involves reprogramming the TCM with the latest available software.
1130692026-07-08. Service bulletin. SWITCH – HEADLAMP
1130702026-07-08. Service bulletin. SWITCH – HEADLAMP
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I2026-06-03. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
08-208-26 REV. A2026-05-20. Service bulletin. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.