# Service bulletin 19\-001\-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10198432
- Published by NHTSA: 2021\-06\-28
- Manufacturer's number: 19\-001\-21
- Manufacturer's date: 2021\-05\-11
- NHTSA component: STEERING

## NHTSA's summary

Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. The customer may notice there is a noise coming from the tailshaft of the steering column while turning.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10198432-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10198432-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2020 to 2021 RAM 1500

## Recalls for the same vehicles and component

- [25V765000](/recalls/nhtsa/25V765000.md), 2025-11-06: STEERING:STEERING CONTROL MODULE; AIR BAGS:FRONTAL
- [21V918000](/recalls/nhtsa/21V918000.md), 2021-11-23: STEERING:STEERING CONTROL MODULE; BACK OVER PREVENTION:DISPLAY FUNCTION

## Other bulletins for the same vehicles and component

- [S2519000009](/bulletins/11023622.md), 2025-10-02, Service bulletin: ELECTRICAL SYSTEM; STEERING. Diagnostic Trouble Code \(DTC\) C221F\-00, C2223\-00, C221C\-00, C0051\-54 Present After Electric Power Steering \(EPS\) Replacement.
- [S2519000006](/bulletins/11020847.md), 2025-07-23, Service bulletin: ELECTRICAL SYSTEM; STEERING. Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering \(EPS\) Units.
- [S2319000008](/bulletins/10248558.md), 2024-01-08, Service bulletin: STEERING. Clicking Noise From Steering Column While Turning Steering Wheel.
- [S2319000008](/bulletins/10244397.md), 2023-10-30, Service bulletin: STEERING. Clicking Noise From Steering Column While Turning Steering Wheel.
- [S2308000042](/bulletins/10243138.md), 2023-10-02, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; UNKNOWN OR OTHER; STEERING:STEERING CONTROL MODULE. EPS And Other CAN C Modules Offline, U0001\-00, U0002\-00, and U0131\-00 Can C Bus Diagnostic Trouble Codes \(DTCs\).
- [08\-008\-23](/bulletins/10231777.md), 2023-02-13, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS; STEERING. UAS and UCS Radio Enhancements Customers may experience one or more of the following: \*\*Wi\-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition \(VR\) response and navigation guidance. Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working.\*\* Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti\-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode \(LA, LD, LX only\). Can not change the time on the clock \(LA, LD and LX only\). USB hub inoperable \(D\-Trucks only\). Backup camera gridlines missing \(D\-Trucks only\). Device not supported message \(D\-Trucks only\). Remote app inoperative \(D\-Trucks only\). Unable to adjust volume \(D\-Trucks only\). Heated steering wheel inoperable \(D\-Trucks only\). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. \*\*This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.\*\*
- [2102021](/bulletins/10230145.md), 2023-01-17, Service bulletin: POWER TRAIN; WHEELS; STEERING; ELECTRICAL SYSTEM. Flash: Transmission Control Module \(TCM\) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the follwing:Unable to set desired gear manually from the steering wheel controls.
- [2101921](/bulletins/10230143.md), 2023-01-17, Service bulletin: STEERING; WHEELS; ELECTRICAL SYSTEM; POWER TRAIN. Flash: Transmission Control Module \(TCM\) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the follwing:Unable to set desired gear manually from the steering wheel controls.
- [1900121](/bulletins/10230110.md), 2023-01-17, Service bulletin: STEERING; BACK OVER PREVENTION. Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. The customer may notice there is a noise coming from the tailshaft of the steering column while turning.
- [S2108000007](/bulletins/10230079.md), 2023-01-17, Service bulletin: STEERING. Increase In Steering Effort After Recent Repairs, DTC?s B210B\-00 System Voltage High Or C2129\-17 Battery Voltage Circuit Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative

JSON: [/v1/bulletins/10198432](/v1/bulletins/10198432)

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