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Service bulletin S2108000107

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10198335
Published by NHTSA2021-06-28
Manufacturer's numberS2108000107
Manufacturer's date2021-05-04
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

Rolling Auto Door Locks Stopped Operating After Recent Service Repairs

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
CHRYSLER PACIFICA2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S21080001072023-01-17. Service bulletin. Rolling Auto Door Locks Stopped Operating After Recent Service Repairs
90044922023-01-09. Service bulletin. LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, refer to Star Online Publication S2223000021 before replacing the latch.
S21080001072022-10-17. Service bulletin. Rolling Auto Door Locks Stopped Operating After Recent Service Repairs
90044562022-09-26. Service bulletin. LATCH, Sliding Door (Right / Left) For any RU vehicle with presence of a B2500 fault code (active / stored / pending), please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) through all inputs (overhead console, key fob, handle grab). 2. If sliding doors operate as expected, do NOT replace sliding door latch(es). 3. If service is required, and your Dealership is located in the Detroit Metro Area please contact FCA Redacted Content, prior to replacing any sliding door latch(es). If no response in 15 minutes, proceed with repair. 4. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).
S22230000212022-09-26. Service bulletin. The Customer Has Difficulty When Opening Or Closing The Power Liftgate
S21230000082022-09-26. Service bulletin. B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
755672022-05-31. Service bulletin. LATCH - FRONT DOOR
S21080000612021-04-26. Service bulletin. Rear Liftgate Door Trim Panel Dome Lamp Does Illuminate
S1808000233 Rev.2021-03-15. Service bulletin. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
S21230000052021-02-16. Service bulletin. Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster