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Service bulletin A21-015

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10197646
Published by NHTSA2021-06-18
Manufacturer's numberA21-015
Manufacturer's date2021-06-11
NHTSA componentVISIBILITY

NHTSA's summary

Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out. This does not apply to any vehicle that has a leaking condenser due to foreign object damage. It also does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
HONDA ACCORD HYBRID2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V7710002020-12-10. ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY/WIPER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EXTERIOR LIGHTING
20185002018-09-13. Visual System
18V6290002018-09-13. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY:REARVIEW MIRRORS/DEVICES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ATI&021520239022023-02-23. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2022 Accords with a customer complaint of the front passenger’s window inop & 2019-2022 CR-Vs with a customer complaint of the rear passenger’s window inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&012520232023-02-03. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2022 Accords with a customer complaint of the front passenger’s window inop & 2019-2022 CR-Vs with a customer complaint of the rear passenger’s window inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&012420239012023-02-03. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2022 Accords with a customer complaint of the front passenger’s window inop & 2019-2022 CR-Vs with a customer complaint of the rear passenger’s window inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&112820229022022-12-06. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accords with a customer complaint of the front passenger’s window that is not going up or down. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&110220229012022-11-08. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accords with a customer complaint of the front passenger’s window that is not going up or down. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&102420229042022-11-01. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accords with a customer complaint of the front passenger’s window that is not going up or down. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&092720229022022-10-05. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accords with a customer complaint of the front passenger’s window that is not going up or down. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&082220229012022-09-09. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accords with a customer complaint of the front passenger’s window that is not going up or down. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&060220229012022-07-07. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accords with a customer complaint of the front passenger’s window that is not going up or down. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&051720229022022-06-06. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accords with a customer complaint of the front passenger’s window that is not going up or down. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.