# Service bulletin PIT5403H

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10197306
- Published by NHTSA: 2021\-06\-14
- Manufacturer's number: PIT5403H
- Manufacturer's date: 2021\-05\-25
- NHTSA component: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION

## NHTSA's summary

This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in\-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10197306-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10197306-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Suspension

## Vehicles listed

- 2007 to 2020 CADILLAC ESCALADE
- 2007 to 2013 CADILLAC ESCALADE EXT
- 2021 CADILLAC ESCALADE NA
- 2007 to 2013 CHEVROLET AVALANCHE
- 2007 to 2014 CHEVROLET SILVERADO 1500
- 2017 to 2019 CHEVROLET SILVERADO 1500
- 2021 CHEVROLET SILVERADO 1500
- 2015 to 2016 CHEVROLET SILVERADO 2500
- 2020 CHEVROLET SILVERADO 2500
- 2007 to 2021 CHEVROLET SUBURBAN
- 2007 to 2021 CHEVROLET TAHOE
- 2007 to 2010 GMC SIERRA 1500
- 2012 to 2014 GMC SIERRA 1500
- 2017 to 2019 GMC SIERRA 1500
- 2021 GMC SIERRA 1500
- 2015 to 2016 GMC SIERRA 2500
- 2020 GMC SIERRA 2500
- 2011 GMC SIERRA 3500
- 2007 to 2013 GMC YUKON DENALI
- 2015 to 2019 GMC YUKON DENALI
- 2014 GMC YUKON XL
- 2020 to 2021 GMC YUKON XL

## Recalls for the same vehicles and component

- [19V889000](/recalls/nhtsa/19V889000.md), 2019-12-12: SERVICE BRAKES; ELECTRONIC STABILITY CONTROL \(ESC\); SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
- [19V761000](/recalls/nhtsa/19V761000.md), 2019-10-24: SERVICE BRAKES; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING; ELECTRONIC STABILITY CONTROL \(ESC\)
- [2016190](/recalls/tc/2016190.md), 2016-04-28: Suspension
- [16V256000](/recalls/nhtsa/16V256000.md), 2016-04-28: SUSPENSION:FRONT:CONTROL ARM
- [11V007000](/recalls/nhtsa/11V007000.md), 2011-01-06: SUSPENSION:REAR:AXLE:SPINDLE
- [2010454](/recalls/tc/2010454.md), 2010-12-17: Suspension
- [10V643000](/recalls/nhtsa/10V643000.md), 2010-12-17: SUSPENSION:REAR:AXLE:SPINDLE

## Other bulletins for the same vehicles and component

- [25\-NA\-110](/bulletins/11024335.md), 2025-10-16, Service bulletin: SUSPENSION. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
- [25\-NA\-118](/bulletins/11023051.md), 2025-09-10, Service bulletin: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING. This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking \(AEB\) issues.
- [25\-NA\-110](/bulletins/11022032.md), 2025-08-21, Service bulletin: SUSPENSION. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- [18\-NA\-315](/bulletins/11017424.md), 2025-05-01, Service bulletin: SUSPENSION. This service bulletin advises the tech to only replace the shock that is bad and not all shocks.
- [25\-NA\-070](/bulletins/11017212.md), 2025-04-24, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. This service bulletin provides information on Super Cruise IME Recognition.
- [24\-NA\-099](/bulletins/11015606.md), 2025-03-14, Service bulletin: STRUCTURE:BODY; SUSPENSION. This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of vehicle.
- [05\-03\-07\-009L](/bulletins/11015409.md), 2025-03-08, Service bulletin: SUSPENSION; WHEELS. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
- [19\-NA\-129](/bulletins/11015042.md), 2025-03-05, Service bulletin: SUSPENSION. This technical bulletin provides repair information to correct a customer concern of a squeak and/or clunking noise coming from the rear of the vehicle.
- [PIT5981B](/bulletins/11014636.md), 2025-03-02, Service bulletin: SUSPENSION. This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm DTC's with the power window motors first.

JSON: [/v1/bulletins/10197306](/v1/bulletins/10197306)

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