# Service bulletin PIT5214E A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10197286 - Published by NHTSA: 2021\-06\-14 - Manufacturer's number: PIT5214E - Manufacturer's date: 2021\-05\-07 - NHTSA component: SUSPENSION ## NHTSA's summary This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10197286-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10197286-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Suspension ## Vehicles listed - 2016 to 2018 BUICK CASCADA - 2010 to 2018 BUICK ENCLAVE - 2013 to 2018 BUICK ENCORE - 2016 to 2018 BUICK ENVISION - 2010 to 2018 BUICK LACROSSE - 2010 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2011 to 2018 BUICK REGAL - 2012 to 2017 BUICK VERANO - 2013 to 2018 CADILLAC ATS - 2016 to 2018 CADILLAC CT6 - 2010 to 2018 CADILLAC CTS - 2014 CADILLAC CTS\-V - 2010 to 2011 CADILLAC DTS - 2014 to 2017 CADILLAC ELR - 2010 to 2018 CADILLAC ESCALADE - 2010 to 2016 CADILLAC ESCALADE ESV - 2017 to 2018 CADILLAC ESCALADE ESV - 2010 to 2013 CADILLAC ESCALADE EXT - 2010 to 2016 CADILLAC SRX - 2010 to 2011 CADILLAC STS - 2012 CADILLAC STS - 2017 to 2018 CADILLAC XT5 - 2013 to 2018 CADILLAC XTS - 2016 CHEVROLET 3500 - 2017 to 2018 CHEVROLET 4500HD - 2017 to 2018 CHEVROLET 5500HD - 2010 to 2013 CHEVROLET AVALANCHE - 2010 to 2018 CHEVROLET AVEO - 2017 to 2018 CHEVROLET BOLT EV - 2010 to 2018 CHEVROLET CAMARO - 2011 to 2017 CHEVROLET CAPRICE - 2012 to 2018 CHEVROLET CAPTIVA - 2010 to 2011 CHEVROLET CAPTIVA SPORT - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2017 CHEVROLET CHEYENNE - 2015 to 2016 CHEVROLET CITY EXPRESS - 2010 CHEVROLET COBALT - 2010 to 2012 CHEVROLET COLORADO - 2014 CHEVROLET COLORADO - 2015 to 2018 CHEVROLET COLORADO - 2010 to 2018 CHEVROLET CORVETTE - 2011 to 2018 CHEVROLET CRUZE - 2010 to 2018 CHEVROLET EQUINOX - 2010 to 2018 CHEVROLET EXPRESS - 2010 to 2011 CHEVROLET HHR - 2010 to 2018 CHEVROLET IMPALA - 2010 to 2018 CHEVROLET MALIBU - 2014 to 2016 CHEVROLET N300 - 2018 CHEVROLET N300 - 2017 CHEVROLET N300 MAX - 2017 CHEVROLET ORLANDO - 2016 to 2018 CHEVROLET S10 - 2010 to 2014 CHEVROLET SILVERADO 1500 - 2017 to 2018 CHEVROLET SILVERADO 1500 - 2010 to 2018 CHEVROLET SILVERADO 2500 - 2017 CHEVROLET SILVERADO 3500 - 2012 to 2018 CHEVROLET SONIC - 2013 to 2018 CHEVROLET SPARK - 2014 to 2017 CHEVROLET SPARK EV - 2010 to 2018 CHEVROLET SUBURBAN - 2010 CHEVROLET T SERIES - 2010 to 2018 CHEVROLET TAHOE - 2017 to 2018 CHEVROLET TRAILBLAZER - 2010 to 2018 CHEVROLET TRAVERSE - 2013 to 2018 CHEVROLET TRAX - 2011 to 2018 CHEVROLET VOLT - 2010 CHEVROLET W\-SERIES - 2010 to 2018 GMC ACADIA - 2010 to 2012 GMC CANYON - 2015 to 2018 GMC CANYON - 2010 GMC G VAN BUS - 2010 to 2018 GMC SAVANA - 2014 GMC SIERRA 1500 - 2010 to 2018 GMC SIERRA 2500 - 2010 to 2013 GMC SIERRA DENALI - 2015 to 2018 GMC SIERRA DENALI - 2010 to 2018 GMC TERRAIN - 2010 GMC TOPKICK - 2010 GMC W\-SERIES - 2010 to 2018 GMC YUKON - 2010 to 2013 GMC YUKON DENALI - 2010 to 2013 GMC YUKON DENALI XL - 2010 to 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 to 2018 GMC YUKON XL - 2010 HUMMER H2 - 2010 HUMMER H3 - 2010 ISUZU T SERIES - 2010 PONTIAC G3 - 2011 PONTIAC G3 - 2010 PONTIAC G5 - 2011 PONTIAC G5 - 2010 PONTIAC G6 - 2010 PONTIAC G8 - 2010 PONTIAC SOLSTICE - 2010 PONTIAC VIBE - 2010 SAAB 9\-5 - 2010 to 2011 SATURN ASTRA - 2010 SATURN AURA - 2010 SATURN OUTLOOK - 2011 SATURN OUTLOOK - 2010 SATURN SKY - 2010 SATURN VUE - 2011 SATURN VUE ## Recalls for the same vehicles and component - [2026089](/recalls/tc/2026089.md), 2026-02-26: Suspension - [26V113000](/recalls/nhtsa/26V113000.md), 2026-02-26: SUSPENSION:REAR - [2021785](/recalls/tc/2021785.md), 2021-12-22: Suspension - [21V00F000](/recalls/nhtsa/21V00F000.md), 2021-12-22: SUSPENSION:REAR - [2021510](/recalls/tc/2021510.md), 2021-08-12: Suspension - [21V633000](/recalls/nhtsa/21V633000.md), 2021-08-12: SUSPENSION:REAR - [2021394](/recalls/tc/2021394.md), 2021-06-24: Suspension - [21V473000](/recalls/nhtsa/21V473000.md), 2021-06-24: SUSPENSION:REAR - [20V764000](/recalls/nhtsa/20V764000.md), 2020-12-21: SUSPENSION:REAR - [2020615](/recalls/tc/2020615.md), 2020-12-10: Suspension ## Other bulletins for the same vehicles and component - [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. - [18\-NA\-315](/bulletins/11017424.md), 2025-05-01, Service bulletin: SUSPENSION. This service bulletin advises the tech to only replace the shock that is bad and not all shocks. - [05\-03\-07\-009L](/bulletins/11015409.md), 2025-03-08, Service bulletin: SUSPENSION; WHEELS. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles. - [21\-NA\-138](/bulletins/11014358.md), 2025-02-19, Service bulletin: SUSPENSION. This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs. - [17\-NA\-087](/bulletins/11009461.md), 2024-10-29, Service bulletin: WHEELS; SUSPENSION. This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining. - [05\-03\-08\-002J](/bulletins/11007936.md), 2024-09-20, Service bulletin: SUSPENSION. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. - [05\-03\-08\-002J](/bulletins/11007935.md), 2024-09-20, Service bulletin: SUSPENSION. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. - [21\-NA\-138](/bulletins/11004990.md), 2024-07-20, Service bulletin: SUSPENSION. This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs. - [10\-03\-10\-001G](/bulletins/11001766.md), 2024-06-18, Service bulletin: WHEELS; SUSPENSION. This informational bulletin provides information on Wheel Balancer Mounting Instructions. - [15\-00\-89\-004G](/bulletins/11000119.md), 2024-05-15, Service bulletin: ENGINE; SUSPENSION; POWER TRAIN. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. JSON: [/v1/bulletins/10197286](/v1/bulletins/10197286) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PIT5214E&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10197286&vehicle=Service%20bulletin%20PIT5214E)