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Service bulletin 050308002I

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10195128
Published by NHTSA2021-06-07
Manufacturer's number050308002I
Manufacturer's date2021-04-09
NHTSA componentSUSPENSION

NHTSA's summary

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
BUICK CASCADA2016, 2017, 2018, 2019
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
BUICK ENCORE GX2020, 2021
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021
BUICK LACROSSE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LUCERNE2007, 2008, 2009, 2010, 2011
BUICK LUCERNE2012
BUICK RAINIER2007
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK RENDEZVOUS2007
BUICK TERRAZA2007
BUICK TERRAZA2008
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CT42020, 2021
CADILLAC CT52020, 2021
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CTS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DTS2007, 2008, 2009, 2010, 2011
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CADILLAC ESCALADE ESV2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2007, 2008, 2009, 2010, 2011
CADILLAC XLR2007, 2008, 2009
CADILLAC XT42019, 2020, 2021
CADILLAC XT52017, 2018, 2019, 2020, 2021
CADILLAC XT62020, 2021
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET 35002016
CHEVROLET 35002018 to 2019
CHEVROLET 35002020
CHEVROLET 4500HD2017, 2018, 2019, 2020
CHEVROLET 4500XD2021
CHEVROLET 5500HD2017, 2018, 2019, 2020
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVEO2009, 2010, 2011
CHEVROLET AVEO2017, 2018
CHEVROLET BLAZER2019, 2020, 2021
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021
CHEVROLET C SERIES2007 to 2009
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET CAPRICE2011 to 2017
CHEVROLET CAPTIVA2013 to 2015
CHEVROLET CAPTIVA2017 to 2018
CHEVROLET CAPTIVA SPORT2012
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CHEYENNE2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2007, 2008, 2009, 2010
CHEVROLET COLORADO2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET CORVETTE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET EQUINOX2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET HHR2007, 2008, 2009, 2010, 2011
CHEVROLET IMPALA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET LOW CAB FORWARD 65002018
CHEVROLET MALIBU2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET MONTE CARLO2007
CHEVROLET N3002018
CHEVROLET N300 MAX2017
CHEVROLET ORLANDO2017
CHEVROLET S102017 to 2018
CHEVROLET SILVERADO 15002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET T SERIES2009
CHEVROLET T SERIES2010
CHEVROLET TAHOE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET TRAILBLAZER2007, 2008, 2009
CHEVROLET TRAILBLAZER2017 to 2020
CHEVROLET TRAILBLAZER2021
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET UPLANDER2007, 2008, 2009
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET W-SERIES2007 to 2010
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC C SERIES2007 to 2009
GMC CANYON2007, 2008, 2009, 2010, 2011, 2012
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC ENVOY2007, 2008, 2009
GMC G VAN BUS2010
GMC SAVANA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC TOPKICK2007 to 2010
GMC W-SERIES2007 to 2010
GMC YUKON2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC YUKON DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2007, 2008, 2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018, 2019, 2020, 2021
HUMMER H22007, 2008, 2009, 2010
HUMMER H32007, 2008, 2009, 2010
ISUZU T SERIES2009
PONTIAC G32008, 2009, 2010
PONTIAC G52007, 2008, 2009, 2010
PONTIAC G62007, 2008, 2009, 2010
PONTIAC G82008, 2009, 2010
PONTIAC GRAND PRIX2007, 2008
PONTIAC GTO2007
PONTIAC MONTANA2007 to 2009
PONTIAC PURSUIT2007 to 2009
PONTIAC SOLSTICE2007, 2008, 2009, 2010
PONTIAC TORRENT2007, 2008, 2009
PONTIAC VIBE2007, 2008, 2009, 2010
SAAB 9-32009
SAAB 9-52009, 2010
SAAB 9-7X2007, 2008, 2009
SATURN ASTRA2008, 2009
SATURN ASTRA2010
SATURN AURA2007, 2008, 2009, 2010
SATURN ION2007
SATURN OUTLOOK2007, 2008, 2009, 2010
SATURN RELAY2007
SATURN RELAY2008
SATURN SKY2007, 2008, 2009, 2010
SATURN VUE2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20260892026-02-26. Suspension
26V1130002026-02-26. SUSPENSION:REAR
20217852021-12-22. Suspension
21V00F0002021-12-22. SUSPENSION:REAR
20215102021-08-12. Suspension
21V6330002021-08-12. SUSPENSION:REAR
20V7640002020-12-21. SUSPENSION:REAR
20206152020-12-10. Suspension
20172222017-04-21. Suspension
17V2670002017-04-21. SUSPENSION:REAR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-1102025-10-16. Service bulletin. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
25-NA-1102025-08-21. Service bulletin. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
18-NA-3152025-05-01. Service bulletin. This service bulletin advises the tech to only replace the shock that is bad and not all shocks.
24-NA-0992025-03-14. Service bulletin. This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of vehicle.
05-03-07-009L2025-03-08. Service bulletin. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
19-NA-1292025-03-05. Service bulletin. This technical bulletin provides repair information to correct a customer concern of a squeak and/or clunking noise coming from the rear of the vehicle.
PIT5981B2025-03-02. Service bulletin. This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm DTC's with the power window motors first.
PIT6144F2025-03-02. Service bulletin. This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system or internal issue with compressor assembly.
22-NA-1402025-02-28. Service bulletin. This informational bulletin advises the technician of an upgraded rear coil spring if the rear sags to much from loaded equipment.