# Service bulletin SSM 49821

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10194428
- Published by NHTSA: 2021\-06\-01
- Manufacturer's number: SSM 49821
- Manufacturer's date: 2021\-05\-24
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE AND ENGINE COOLING

## NHTSA's summary

Some 2015\-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes \(DTC\) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis \(PC/ED\) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10194428-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10194428-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Transmission and driveline, Automatic transmission

## Trouble codes named

P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024, P0025

## Vehicles listed

- 2015 to 2018 FORD C\-MAX
- 2018 to 2021 FORD ECOSPORT
- 2015 to 2021 FORD EDGE
- 2015 to 2021 FORD ESCAPE
- 2015 to 2021 FORD EXPEDITION
- 2015 to 2020 FORD EXPLORER
- 2015 to 2019 FORD EXPLORER POLICE INTERCEPT
- 2015 to 2021 FORD F\-150
- 2015 to 2019 FORD FIESTA
- 2015 to 2019 FORD FLEX
- 2015 to 2018 FORD FOCUS
- 2015 to 2020 FORD FUSION
- 2015 to 2020 FORD FUSION ENERGI
- 2015 to 2020 FORD FUSION HYBRID
- 2015 to 2021 FORD MUSTANG
- 2015 to 2019 FORD POLICE INTERCEPTOR SEDAN
- 2015 to 2019 FORD POLICE INTERCEPTOR UTILIT
- 2019 to 2021 FORD RANGER
- 2015 to 2021 FORD TRANSIT
- 2015 to 2021 FORD TRANSIT CONNECT
- 2020 to 2021 LINCOLN AVIATOR
- 2017 to 2020 LINCOLN CONTINENTAL
- 2015 to 2019 LINCOLN MKC
- 2015 to 2016 LINCOLN MKS
- 2015 to 2019 LINCOLN MKT
- 2007 LINCOLN MKX
- 2016 to 2018 LINCOLN MKX
- 2019 to 2020 LINCOLN MKX
- 2015 to 2020 LINCOLN MKZ
- 2015 to 2020 LINCOLN MKZ HYBRID
- 2019 to 2021 LINCOLN NAUTILUS
- 2015 to 2021 LINCOLN NAVIGATOR

## Recalls for the same vehicles and component

- [26V402000](/recalls/nhtsa/26V402000.md), 2026-06-24: POWER TRAIN:AUTOMATIC TRANSMISSION
- [26V375000](/recalls/nhtsa/26V375000.md), 2026-06-09: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [26V237000](/recalls/nhtsa/26V237000.md), 2026-04-14: POWER TRAIN:AUTOMATIC TRANSMISSION
- [25V881000](/recalls/nhtsa/25V881000.md), 2025-12-18: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [25V196000](/recalls/nhtsa/25V196000.md), 2025-03-28: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [25V169000](/recalls/nhtsa/25V169000.md), 2025-03-14: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [24V330000](/recalls/nhtsa/24V330000.md), 2024-05-10: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [23V199000](/recalls/nhtsa/23V199000.md), 2023-03-24: PARKING BRAKE:ELECTRICAL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [23V069000](/recalls/nhtsa/23V069000.md), 2023-02-10: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [22V413000](/recalls/nhtsa/22V413000.md), 2022-06-10: POWER TRAIN:SHIFT LINKAGE/CABLE/ROD; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\)

## Other bulletins for the same vehicles and component

- [TSB 24\-2097](/bulletins/10252670.md), 2024-04-04, Service bulletin: POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM. Some 2021\-2022 F\-150 non\-Lightning vehicles may exhibit an illuminated powertrain malfunction \(wrench\) indicator and Service Vehicle Soon message in the instrument panel cluster \(IPC\) with diagnostic trouble code \(DTC\) U031D in the powertrain control module \(PCM\) and no other drivability concerns. This may be due to the configuration of the PCM.
- [SSM 52371](/bulletins/10252635.md), 2024-04-04, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Some 2021\-2022 F\-150 non\-Lightning vehicles may exhibit an illuminated powertrain malfunction \(wrench\) indicator and Service Vehicle Soon message in the instrument panel cluster \(IPC\) with diagnostic trouble code \(DTC\) U031D in the powertrain control module \(PCM\) and no other drivability concerns. This may be due to the configuration of the PCM. To correct this condition, run the PCM \- Disable Pro Trailer Hitch Assist application using the latest software level of the Ford Diagnosis and Repair System \(FDRS\) scan tool.
- [SSM 52349](/bulletins/10252621.md), 2024-04-04, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Some 2021\-2023 F\-150 vehicles may exhibit DTC C0604:00 stored in the powertrain control module \(PCM\) and may have an Active Air Dam System Fault See Manual message displayed in the instrument panel cluster \(IPC\). To correct this condition, clear and retest for the DTC C0604:00. If DTC C0604:00 returns, refer to Workshop Manual \(WSM\) Section 501\-19 Bumpers, Diagnosis and Testing for additional diagnosis.
- [SSM 52244](/bulletins/10250306.md), 2024-02-14, Service bulletin: ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Some 2021\-2023 F\-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020\-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020\-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a malfunction indicator lamp \(MIL\) with diagnostic trouble code \(DTC\) P0A1E stored in the powertrain control module \(PCM\) and auto start/stop disabled. This may be due to a loose wiring connection to the belt integrated starter generator \(BISG\). The Workshop Manual \(WSM\) has recently been updated to provide new direction for DTC P0A1E. Refer to the WSM, Section 303\-06 Starting System, Diagnosis and Testing, Starting System for applicable diagnosis.
- [OTA23PU0630YAW](/bulletins/10249823.md), 2024-02-07, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Software Update 23\-PU0630\-YAW\-RT for 2021 MY F\-150 vehicles is now available. Quality Improvements include: \-Correct the Generator voltage desired \(GENVDSD\) parameter identification \(PID\) missing from the powertrain control module \(PCM\) PID list in the Ford Diagnosis And Repair System \(FDRS\) scan tool. Refer TSB 23\-2154 \- Robustness action in operation of vehicle to detect low\-state\-of\-charge battery and prevent potential engine stall, as well as provide improved warning to customers when low\-state\-of\-charge conditions exist. \- Robustness action to prevent potential line pressure drift DTC P084B from setting. \- Eliminate potential ABS Yaw Rate Calibration issue. \- Robustness action to alleviate the Nuisance SSN \(Stop Safely Now\) mesage from setting and vehicle should operate as expected in the next Key Start event \- Eliminates potential Emergency Parking Brake activation when wire harness experience a short.
- [TSB 23\-2429](/bulletins/10248370.md), 2024-01-05, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN. This article supersedes TSB 23\-2363 to add 2021\-2022 vehicle model years, update the symptom and the causal part. Some 2021\-2023 F\-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated powertrain malfunction \(wrench\) indicator with diagnostic trouble code \(DTC\) P084B stored in the powertrain control module \(PCM\). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System \(FDRS\).
- [TSB 23\-2350](/bulletins/10245418.md), 2023-11-22, Service bulletin: POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE. Some 2017\-2020 F\-150, 2018\-2021 Expedition/Navigator/Mustang, 2019\-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble codes This may be due to the software in the powertrain control module \(PCM\) or transmission control module \(TCM\), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder \(7H351\) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
- [TSB 23\-2308](/bulletins/10244711.md), 2023-11-02, Service bulletin: SERVICE BRAKES, AIR:DISC:CALIPER; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:BEARINGS/BUSHINGS; EQUIPMENT. Some 2020\-2023 Escape and 2021\-2023 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse \(R\) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the standard and reinforced rear caliper bushings and apply Kluberpaste to the machined surfaces of the brake caliper and caliper support bracket.
- [TSB 23\-2256](/bulletins/10241526.md), 2023-09-01, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:IGNITION. Some 2020\-2021 Expedition vehicles my exhibit a no restart during auto start\-stop operation. This may be due to a software parameter in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
- [SSM 51764](/bulletins/10238468.md), 2023-07-03, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ENGINE AND ENGINE COOLING. Some 2020\-2023 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost may exhibit an illuminated malfunction indicator lamp \(MIL\) and low oil pressure warning in the instrument panel cluster \(IPC\), with diagnostic trouble codes \(DTC\) P0521 and/or P0524 in the powertrain control module \(PCM\). This condition may be caused by an internal oil pressure leak. If pinpoint test E in the Workshop Manual \(WSM\) Section 303\-01B directs you to the replacement of the oil pump, upon reassembly inspect that the main oil gallery tube \(6718\) is assembled and aligned properly on the back of the engine front cover. The engine oil gallery seal \(00815\) must be replaced any time the front cover is removed \(per WSM Section 303\-01B\). The WSM front cover removal and installation procedure is in the process of being updated.

JSON: [/v1/bulletins/10194428](/v1/bulletins/10194428)

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