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Service bulletin RR65217845

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10194321
Published by NHTSA2021-05-24
Manufacturer's numberRR65217845
Manufacturer's date2021-04-01
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
ROLLS-ROYCE CULLINAN2020, 2021
ROLLS-ROYCE PHANTOM2003
ROLLS-ROYCE PHANTOM2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A08202201UC2022-10-17. Service bulletin. The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
RR646051102021-11-08. Service bulletin. The vehicle has been brought to the workshop with a complaint relating to the SoE function.
RR655582032021-09-07. Service bulletin. Customer complains the CID monitor does not extend or retract correctly, for example stuck in the lowered position or doesn?t raise fully.
RR655377442021-08-23. Service bulletin. The glovebox has difficulty opening and closing, or in some instances will not open or close
RR655377322021-08-23. Service bulletin. The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur on a new vehicle even with very low usage or relatively low operating hours.
RR655371632021-05-24. Service bulletin. Jerking/Jolting when cornering or accelerating from low speeds and at low to medium loads. Complaint is also perceived as tension fluctuations.
RR653342682021-05-24. Service bulletin. Visible cracks or hazy areas present in the surface of the LED headlight lens
RR655035532020-12-21. Service bulletin. Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine
RR655019102020-11-16. Service bulletin. Change of Torque - Sunroof fixings: Fixing torque of bolts securing sunroof frame to the body have been increased.
RR654995712020-11-16. Service bulletin. Front Brake Noise Complaints: Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F).