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Service bulletin PC423

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10194221
Published by NHTSA2021-05-24
Manufacturer's numberPC423
Manufacturer's date2016-03-02
NHTSA componentEQUIPMENT

NHTSA's summary

Nissan Bulletin Storage Box Dealer Inventory Service Action - Nissan has identified a small number of vehicles in dealer inventory that should be equipped with storage boxes, but were shipped without the storage boxes installed. 247 specific MY 2016 Titan XD vehicles idenfified in Service Comm will require storage box installation. These vehicles are currently in dealer inventory, assigned and in transit to the dealer, or retailed.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
NISSAN TITAN XD2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V2400002018-04-16. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB23-018G2024-03-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
NTB23-018F2024-02-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
NTB23-018E2023-09-09. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018D2023-09-09. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018C2023-05-06. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018B2023-04-10. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018A2023-04-10. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-0182023-04-10. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
NTB18-031D2021-12-03. Service bulletin. 2016-2018 NISSANCONNECT NAVIGATION SYSTEM SOFTWARE UPDATE TO RESOLVE SEVERAL ISSUES This bulletin has been amended. See AMENDMENT HISTORY on page 14. Please discard previous versions of this bulletin.
PC423_PC428_PC432021-05-24. Service bulletin. Nissan Bulletin Titan Dealer Invefntory Service Actions Missing Accessory Clarification - Nissan has previously communicated instructions to dealers regarding specific vehicles in their inventory that may have been delivered without certain accessories. Nissan is delivering parts to those affected dealers to install the missing accessories on the vehicle. Nissan has instructed dealers to not trade the vehicles because the parts are being delivered to the original wholesale dealer of record. Nissan also requested dealers to install the parts shipped to them for affected vehicles before they are sold to ensure the vehicle has all the equipment listed on the Moinroney label and to ensure customer satisfaction. If the dealer elects to deliver an affected vehicle without this equipment installed, the dealer should inform the customer of the missing accessfory part(S) prior to sale. The dealer should also have the customer acknowledge in writing his/her understanding that the sfpecific accessory is included in the price of the vehiclew, but is not currently installed on the vefhicle, and the dealer will contact the customer to schedule an appointment for part installation upon the dealer's receipt of the part.