# Service bulletin 21NA068 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10194101 - Published by NHTSA: 2021\-05\-24 - Manufacturer's number: 21NA068 - Manufacturer's date: 2021\-04\-16 - NHTSA component: EQUIPMENT:ELECTRICAL ## NHTSA's summary This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017\-2022 and newer model year vehicles with RPO ATH and AVJ \(U.S. Only\). ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10194101-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10194101-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2017 to 2019 BUICK CASCADA - 2017 to 2021 BUICK ENCLAVE - 2017 to 2021 BUICK ENCORE - 2020 to 2021 BUICK ENCORE GX - 2017 to 2021 BUICK ENVISION - 2017 to 2019 BUICK LACROSSE - 2017 to 2020 BUICK REGAL - 2017 BUICK VERANO - 2017 to 2019 CADILLAC ATS - 2020 to 2021 CADILLAC CT4 - 2020 to 2021 CADILLAC CT5 - 2017 to 2020 CADILLAC CT6 - 2017 to 2019 CADILLAC CTS - 2017 CADILLAC ELR - 2017 to 2020 CADILLAC ESCALADE - 2017 to 2021 CADILLAC ESCALADE ESV - 2021 CADILLAC ESCALADE NA - 2019 to 2021 CADILLAC XT4 - 2017 to 2021 CADILLAC XT5 - 2020 to 2021 CADILLAC XT6 - 2017 to 2019 CADILLAC XTS - 2019 to 2021 CHEVROLET BLAZER - 2017 to 2022 CHEVROLET BOLT EV - 2017 to 2021 CHEVROLET CAMARO - 2017 CHEVROLET CAPRICE - 2017 CHEVROLET CHEVEROLET SS - 2017 to 2021 CHEVROLET COLORADO - 2017 to 2021 CHEVROLET CORVETTE - 2017 to 2019 CHEVROLET CRUZE - 2017 to 2021 CHEVROLET EQUINOX - 2017 to 2021 CHEVROLET EXPRESS - 2017 to 2020 CHEVROLET IMPALA - 2017 to 2021 CHEVROLET MALIBU - 2018 CHEVROLET N300 - 2017 CHEVROLET N300 MAX - 2017 to 2021 CHEVROLET SILVERADO 1500 - 2017 to 2021 CHEVROLET SILVERADO 2500 - 2019 to 2020 CHEVROLET SILVERADO 4500 - 2017 to 2020 CHEVROLET SONIC - 2018 to 2021 CHEVROLET SPARK - 2017 CHEVROLET SPARK EV - 2017 to 2021 CHEVROLET SUBURBAN - 2017 to 2021 CHEVROLET TAHOE - 2021 CHEVROLET TRAILBLAZER - 2017 to 2021 CHEVROLET TRAVERSE - 2017 to 2021 CHEVROLET TRAX - 2017 to 2019 CHEVROLET VOLT - 2017 to 2021 GMC ACADIA - 2017 to 2021 GMC CANYON - 2017 to 2021 GMC SAVANA - 2019 to 2021 GMC SIERRA 1500 - 2017 to 2021 GMC SIERRA 2500 - 2017 to 2019 GMC SIERRA DENALI - 2017 to 2021 GMC TERRAIN - 2017 to 2021 GMC YUKON - 2017 to 2021 GMC YUKON XL ## Recalls for the same vehicles and component - [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories - [21V497000](/recalls/nhtsa/21V497000.md), 2021-07-01: EQUIPMENT:OTHER:LABELS - [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [2021365](/recalls/tc/2021365.md), 2021-06-10: Accessories - [21V440000](/recalls/nhtsa/21V440000.md), 2021-06-10: EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND - [20V295000](/recalls/nhtsa/20V295000.md), 2020-05-21: EQUIPMENT:OTHER:LABELS; TIRES - [2020165](/recalls/tc/2020165.md), 2020-04-16: Accessories - [2019494](/recalls/tc/2019494.md), 2019-10-03: Accessories - [19V428000](/recalls/nhtsa/19V428000.md), 2019-06-11: EQUIPMENT - [2019205](/recalls/tc/2019205.md), 2019-04-26: Accessories ## Other bulletins for the same vehicles and component - [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. - [21\-NA\-249](/bulletins/10253789.md), 2024-05-01, Service bulletin: EQUIPMENT. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area. - [21\-NA\-155](/bulletins/10253528.md), 2024-04-23, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; EQUIPMENT. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector. - [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. - [PIP5972](/bulletins/10253110.md), 2024-04-15, Service bulletin: EQUIPMENT. This Preliminary information communicates the possibility of misboxed/mislabled service parts. - [PIT6138](/bulletins/10253105.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates and issue with the LED right above the wireless charging pad being inoperative and how to resolve the concern with the LED. - [PIC6486E](/bulletins/10253104.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution. - [PIT5992A](/bulletins/10253092.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode. - [PIT5784C](/bulletins/10253090.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates and issue with customers misunderstanding weather they need to bluetooth pair the factory provided headphones. JSON: [/v1/bulletins/10194101](/v1/bulletins/10194101) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2021NA068&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10194101&vehicle=Service%20bulletin%2021NA068)