# Service bulletin W20 Combo Phase4

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10194034
- Published by NHTSA: 2021\-05\-24
- Manufacturer's number: W20 Combo Phase4
- Manufacturer's date: 2021\-04\-21
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10194034-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10194034-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2015 to 2017 CHRYSLER 200
- 2014 to 2016 DODGE DART
- 2014 to 2019 JEEP CHEROKEE
- 2017 to 2018 JEEP COMPASS
- 2015 to 2018 JEEP RENEGADE

## Recalls for the same vehicles and component

- [2024548](/recalls/tc/2024548.md), 2024-08-15: Label
- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [2017585](/recalls/tc/2017585.md), 2017-11-28: Label
- [2017422](/recalls/tc/2017422.md), 2017-08-31: Label
- [17V543000](/recalls/nhtsa/17V543000.md), 2017-08-31: EQUIPMENT:OTHER:LABELS; WHEELS:RIM
- [17V433000](/recalls/nhtsa/17V433000.md), 2017-07-07: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- [2016370](/recalls/tc/2016370.md), 2016-07-22: Accessories
- [2015588](/recalls/tc/2015588.md), 2015-12-09: Accessories
- [15V461000](/recalls/nhtsa/15V461000.md), 2015-07-23: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## Other bulletins for the same vehicles and component

- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [ZD7](/bulletins/10242779.md), 2023-09-25, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 \- Radio Software update
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [ReferenceZD7](/bulletins/10241056.md), 2023-08-21, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 \- Radio Software Update
- [S238A000024](/bulletins/10240004.md), 2023-07-31, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
- [BulletinA](/bulletins/10240002.md), 2023-07-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 \- Radio Software Update
- [0813423](/bulletins/10239986.md), 2023-07-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; BACK OVER PREVENTION. Radio SW update GR18.8 Customers may experience one or more of the following: ? WiFi hotspot connection failure \(UAQ and UCA\). ? Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working \(UAQ and UCA\). ? Navigation voice prompts are in a different language than what is set. ? Radio may reset or go blank \(Rear View Camera \(RVC\) not affected\). ? Unable to enter non\-alphanumeric \(Emoji\) characters into the Wireless phone book for caller?s name ? Unable to communicate with the radio using wiTECH. This bulletin involves inspecting and if required, updating the radio software level to 18.7 \(UGQ or UDQ\) 18.8 \(UAQ or UCQ\).

JSON: [/v1/bulletins/10194034](/v1/bulletins/10194034)

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