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Service bulletin S2123000026

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10194028
Published by NHTSA2021-05-24
Manufacturer's numberS2123000026
Manufacturer's date2021-04-30
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

ACC Not Available Message Instrument Cluster

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
CHRYSLER PACIFICA2020, 2021
DODGE DURANGO2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S23080000592024-01-16. Service bulletin. "Check Charge Cable" Message Appears on Cluster
S23080000812023-09-25. Service bulletin. Cluster Displays ?Lamp Out? Message, Turn Signal Inoperative
S22080000202023-07-31. Service bulletin. Cluster message displayed.
S23080000592023-07-31. Service bulletin. "Check Charge Cable" Message Appears On Cluster
S20080000112023-01-17. Service bulletin. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
08151222023-01-09. Service bulletin. Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves reprogramming the IPC with the latest available software. Customers may comment on the following: Cluster resets if navigated to the trailer brake menu. Fuel gauge does not properly represent actual amount of fuel. Fuel gauge shows more fuel than actual from half to empty and cause Distance To Empty (DTE) to displayed incorrectly.
08151222022-10-31. Service bulletin. Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves reprogramming the IPC with the latest available software. Customers may comment on the following: Cluster resets if navigated to the trailer brake menu. Fuel gauge does not properly represent actual amount of fuel. Fuel gauge shows more fuel than actual from half to empty and cause Distance To Empty (DTE) to displayed incorrectly.
08151222022-10-31. Service bulletin. Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves reprogramming the IPC with the latest available software. Customers may comment on the following: Cluster resets if navigated to the trailer brake menu. Fuel gauge does not properly represent actual amount of fuel. Fuel gauge shows more fuel than actual from half to empty and cause Distance To Empty (DTE) to displayed incorrectly.
S20080000112022-10-17. Service bulletin. Customer Cannot Change Cluster Display Unit Settings
S22080000202022-10-17. Service bulletin. EV Mode Unavailable, Cluster Message Displayed Vehicle In Fuel And Oil Refresh Mode