# Service bulletin 9004368

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10193960
- Published by NHTSA: 2021\-05\-24
- Manufacturer's number: 9004368
- Manufacturer's date: 2021\-04\-21
- NHTSA component: ELECTRICAL SYSTEM; BACK OVER PREVENTION

## NHTSA's summary

CAMERA, Interior Prior to replacing the ICM1 \(interior camera module\) due to the prescence of the STORED DTC B229C\-96 "Interior Camera Module \- Component Internal Failure" on the 21MY RU or WL and 22MY WS vehicles, verify there are no observable issues with the FamCam feature. If there are no observable issues with the FamCam feature, and no customer complaints related to the FamCam, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10193960-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10193960-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Backup camera

## Trouble codes named

B229C

## Vehicles listed

- 2021 CHRYSLER PACIFICA
- 2021 JEEP GRAND CHEROKEE

## Recalls for the same vehicles and component

- [24V436000](/recalls/nhtsa/24V436000.md), 2024-06-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [23V577000](/recalls/nhtsa/23V577000.md), 2023-08-14: BACK OVER PREVENTION:DISPLAY FUNCTION
- [21V729000](/recalls/nhtsa/21V729000.md), 2021-09-21: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY:REARVIEW MIRRORS/DEVICES

## Other bulletins for the same vehicles and component

- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
- [S2208000172](/bulletins/10248578.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION. Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
- [S2308000054](/bulletins/10248559.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking \(AEB\) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
- [9004452](/bulletins/10248516.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- [0806423](/bulletins/10248049.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over\-the\-air?. Updates to software will occur in a phased roll\-out. The software is updated through the built\-in cellular modem in the radio.
- [S2108000015](/bulletins/10247955.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION. Uconnect Box Require Service Message
- [S1408000384](/bulletins/10247948.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION; LANE DEPARTURE. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [S2323000013](/bulletins/10247937.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION; VISIBILITY. Power Folding Mirror Makes Noise When Pivoting.
- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY \(with mileage above 30,000\) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- [0901923](/bulletins/10247472.md), 2023-12-18, Service bulletin: BACK OVER PREVENTION. Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location\(s\) when cold. This bulletin involves replacing the exhaust manifolds.

JSON: [/v1/bulletins/10193960](/v1/bulletins/10193960)

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