# Service bulletin SB\-16\-004 03050

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10193292
- Published by NHTSA: 2021\-05\-14
- Manufacturer's number: SB\-16\-004 03050
- Manufacturer's date: 2016\-01\-23
- NHTSA component: EQUIPMENT:OTHER:LABELS

## NHTSA's summary

BACKGROUND The trailer hitch weight was not properly calculated into the gross axle weight rating \(GAWR\) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating. Additionally, the Owner’s Guide incorrectly states the towing capacity of the vehicle is 1,500 lbs. The Owner’s Guide should show a table listing the towing capacity based on the number of passengers in the vehicle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10193292-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10193292-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2015 HONDA ODYSSEY

## Recalls for the same vehicles and component

- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [2015598](/recalls/tc/2015598.md), 2015-12-18: Label

## Other bulletins for the same vehicles and component

- [JW6\-00012938](/bulletins/10193115.md), 2021-05-12, Service bulletin: EQUIPMENT:OTHER:LABELS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. On some 2015 Odyssey vehicles, the trailer hitch weight was not properly calculated into the gross axle weight rating \(GAWR\) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating. Additionally, the Owner's Guide incorrectly states the towing capacity of the vehicle is 1,500 lbs. The Owner's Guide should show a table listing the towing capacity based on the number of passengers in the vehicle.
- [APaS01222021909](/bulletins/10186024.md), 2021-01-30, Service bulletin: SERVICE BRAKES, HYDRAULIC; EQUIPMENT. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2011\-2016 CR\-Zs, 2010\-2014 Insights, \& 2011\-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.
- [A07\-030](/bulletins/10186009.md), 2021-01-30, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER. "Service Bulletin \- There are several A/C leak detection tools available. \-Refrigerant Gas Leak Detector \-Ultrasonic Leak Detector \-Leak Dye"
- [APaS01062021907](/bulletins/10185509.md), 2021-01-13, Service bulletin: EQUIPMENT; SERVICE BRAKES. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2011\-2016 CR\-Zs, 2010\-2014 Insights, \& 2011\-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.
- [APP05122020](/bulletins/10175300.md), 2020-05-19, Service bulletin: EQUIPMENT. Dealer Message \- The May episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out\! This month we're featuring "Replacing That Leaky Front Rocker Arm Oil Control Valve."
- [A13050F](/bulletins/10159441.md), 2019-05-04, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT. ServiceNews Article \- Here's something you really ought to know about: When you play a DVD with 5.1 surround sound \(Dolby Digital\), you'll hear the dialogue coming from just the front speakers. You won't hear it coming from any of the rear speakers.
- [A18070B](/bulletins/10143331.md), 2018-08-06, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Servicenews article \- If the On Demand Multi\-Use Display? \(ODMD\) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be intermittent, especially in cold weather.
- [A18070B](/bulletins/10143158.md), 2018-07-30, Service bulletin: EQUIPMENT. Servicenews article \- If the On Demand Multi\-Use Display? \(ODMD\) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be intermittent, especially in cold weather.
- [A17\-031](/bulletins/10115832.md), 2017-08-25, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; SEATS. Service bulletin \- The second\-row center seat cup holder is loose or broken. The cup holder is coming out from the center seat due to insufficient strength of the hooks and clips that secure the tray to the seat frame.
- [A15\-002 \- 8\-21\-1](/bulletins/10107082.md), 2017-06-20, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. "SERVICE BULLETIN \- THE VEHICLE MAY HAVE ONE OR MORE OF THE FOLLOWING SOFTWARE BUGS: • WHEN IN XM MODE, THE AUDIO UNIT TURNS OFF AFTER MAKING AN HFL CALL. • THERE IS NO SOUND OR THERE IS STATIC IN THE REAR HEADPHONES \(BOTH WIRED AND WIRELESS\). • WHEN IN XM MODE, THE XM RADIO INFORMATION ON THE CENTER DISPLAY DOES NOT MATCH THE TOUCH SCREEN. • THE INFO/SETTING SCREEN FLASHES AFTER USING LANEWATCH. • THE HFL DELETES SAVED SPEED DIAL INFORMATION AND VOICE TAGS. • THE AUDIO\-NAVIGATION SYSTEM REBOOTS WHEN A CUSTOMER’S CD IS INSERTED. • THE HFL SYSTEM REBOOTS WHEN TRYING TO PLACE A CALL USING A NAME THAT CONTAINS A NON\-ALPHANUMERIC CHARACTER. • THE REVERSE CAMERA IMAGE STAYS ON AFTER SHIFTING OUT OF REVERSE. • IMID GOES BLANK WHILE PARALLEL PARKING."

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