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Service bulletin TSN 31-11

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10193166
Published by NHTSA2021-05-13
Manufacturer's numberTSN 31-11
Manufacturer's date2015-09-25
NHTSA componentEQUIPMENT; POWER TRAIN

NHTSA's summary

TSN for all Cascadia vehicles equipped with a driveline center bearing midship support. Reference the following illustration - Customer complaints of loose fasteners at the bracket to channel bolted connection.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Transmission and driveline

Vehicles listed
FREIGHTLINER CASCADIA2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V8100002017-12-15. EQUIPMENT
16V6340002016-08-31. POWER TRAIN:AXLE HUBS
16V1430002016-03-09. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL
15V6170002015-10-01. POWER TRAIN:MANUAL TRANSMISSION
14V5880002014-09-23. EQUIPMENT:ELECTRICAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ICI22-0172022-05-03. Service bulletin. Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EXTENDED for an additional three months. Please use the extended termination date for all work under D21M1 from this point forward. REVISION: D21M1 termination date extended to July 1, 2022.
FAB1582021-05-18. Service bulletin. Freightliner Action Bulletin FAB158 Cummins Eaton SmartAdvantage
TSN 32-092021-05-13. Service bulletin. TSN for all Cascadia vehicles equipped with an Airliner rear suspension and the HD 6-piece bolted style forward suspension crossmember - Cascadia vehicles equipped with an Airliner rear suspension and the HD 6-piece bolted style forward suspension crossmember.
TSN 184842021-05-13. Service bulletin. Technical Service Note on Intermittent loss of power steering assist, LH turn only for Cascadia. Only intended for customers wishing to add a power steering oil cooler. For replacement of the gear reference TSN 46-01
FTLCAE139-20132021-05-12. Service bulletin. INTERIOR STORAGE - Side Storage Bins Removed from Certain Cascadia Sleepers. SEAT BELTS - Height Adjustment Removed from Cascadia Passenger Side Seat Belt. FUEL TANKS - Fuel Tank Changes for 25" and 23" Tanks for Model Year 2015. TRANSMISSION - Correction to Allison 5th Gen Module 84L Definition Example. ADMINISTRATION - Model Year 2015 Changeover Date Established. APPENDIX A - 25" and 23" Diameter Cylindrical Fuel Tank Changes. APPENDIX B - Revised Allison 5th Gen New Modules and Definitions
SS3075-FTL20212021-05-01. Service bulletin. Service Solution for FTL DT12 Trans Control Harness Chaffing - PT Can faults. Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes.
D21M12021-05-01. Service bulletin. Detroit Field Service Campaign for DT12 Transmission Drive Shaft Cover Plug Reseal. Daimler Trucks North America LLC, on behalf of its DETROIT Powertrain Division, is initiating Field Service Campaign D21M1 on certain DT12 transmissions in order to reseal the bypass plugs of the drive shaft cover located in front housing.
WI21-0082021-04-23. Service bulletin. Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
DT12 Trans Chafe2021-04-08. Service bulletin. DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions.
SB83-1552021-03-26. Service bulletin. Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.