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Service bulletin TSN 31-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10193164
Published by NHTSA2021-05-13
Manufacturer's numberTSN 31-09
Manufacturer's date2016-03-15
NHTSA componentTRAILER HITCHES; EQUIPMENT

NHTSA's summary

TSN for all Cascadia vehicles equipped with plate mounted fifth wheels and outboard mounting angles - Customer complaints of loose fasteners at the fifth wheel plate to outboard angles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Trailer hitch

Vehicles listed
FREIGHTLINER CASCADIA2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V8100002017-12-15. EQUIPMENT
16V1430002016-03-09. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB54-3582023-05-05. Service bulletin. Revised Freightliner Service Bulletin for Converting CTP1 to CTP2. Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated.
SB54-3582022-12-03. Service bulletin. Freightliner Service Bulletin for Converting CTP1 to CTP2.
SB54-2782021-05-24. Service bulletin. Powernet Troubleshooting Guide: Batteries, Path, Alternator, and Starter
SB20-582021-05-24. Service bulletin. Early EPA07 QLD Radiator Replacement. As part of the changes made for early production EPA07 engines, the transmission oil cooler was moved into the radiator, and transmission oil cooler lines equipped with Gates Quick-Detach (QLD) connectors were fitted.
FTLCAE167-20162021-05-17. Service bulletin. Important Update for Parked HVAC System Options
TSN 32-06 REV A2021-05-13. Service bulletin. TSN for all Cascadia vehicles equipped with Airliner 40K and 40K extra duty rear suspensions - Customer complaints of loose fasteners at the rear suspension crossmember where the c-channel attaches to the gussets
TSN 31-102021-05-13. Service bulletin. TSN for all Cascadia vehicles equipped with the inverted U end of frame closing crossmember.- Customer complaints of loose fasteners at the end of frame closing crossmember where the c-channel attaches to the gussets.
WI21-0082021-04-23. Service bulletin. Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
DT12 Trans Chafe2021-04-08. Service bulletin. DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions.
SB83-1552021-03-26. Service bulletin. Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.