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Service bulletin TSN 31-07

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10193162
Published by NHTSA2021-05-13
Manufacturer's numberTSN 31-07
Manufacturer's date2014-09-26
NHTSA componentSUSPENSION

NHTSA's summary

The location of the EOF crossmsmber with respect to the centerline of the rear suspension is 1.0 inch (25.4mm) to far forward resulting in interference between the lower drop crossmember and rear suspension air spring. This condition can result in a failure of the rear suspension air spring - TSN.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
FREIGHTLINER CASCADIA2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
FAB1432021-05-18. Service bulletin. Freightliner Action Bulletin FAB143 Load Transfer Suspension
TSN 32-06 REV A2021-05-13. Service bulletin. TSN for all Cascadia vehicles equipped with Airliner 40K and 40K extra duty rear suspensions - Customer complaints of loose fasteners at the rear suspension crossmember where the c-channel attaches to the gussets
SB31-0432020-07-31. Service bulletin. Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
SB32-0332020-03-31. Service bulletin. Freightliner Service Bulletin for Front Axle Spacer Replacement. This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
SB00-0382020-03-18. Service bulletin. Freightliner Service Bulletin for vibration troubleshooting - finding the cause. This version replaces the version dated 5/1/14 and adds New Cascadia.
19TL-92019-08-08. Service bulletin. DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
FL8072019-06-10. Service bulletin. Hendrickson 5 Inch Drop Axle Tie Rods
New Cascadia Cab2019-04-08. Service bulletin. Field Service-New Cascadia Cab Air Shocks
New Cascadia Cab2019-04-01. Service bulletin. Field Service-New Cascadia Cab Air Shocks
DOC-10341712019-04-01. Service bulletin. SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting