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Service bulletin JL5-00010128

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10193017
Published by NHTSA2021-05-12
Manufacturer's numberJL5-00010128
Manufacturer's date2016-01-19
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT

NHTSA's summary

Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines the charging mode. in some cases, because of the battery condition and your driving habits, the PCM may not select the correct charge mode resulting in a battery with a low state of charge. If the battery has a low state of charge, the engine may not start.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, 12-volt battery

Vehicles listed
HONDA CR-V2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
101282021-05-07. Service bulletin. Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines and the charging mode. In some cases, because of the battery condition and your driving habits, the PCM may not select the correct charge mode resulting in a battery with a low state of charge. If the battery has a low state of charge, the engine may not start.
Service Bulletin2018-03-05. Service bulletin. Service bulletin - The customer states the vehicle did not start due to a low state of battery charge. The vehicle?s battery sensor monitors battery condition and the PCM determines charging mode. Based on the sulfation of the battery and customer driving habits, the PCM may not select the correct charge mode.
Service Bulletin2018-02-12. Service bulletin. Service bulletin - The customer states the vehicle did not start due to a low state battery charge. The vehicle?s battery sensor monitors battery condition and the PCM determines charging mode. Based on the sulfation of the battery and customer driving habits, the PCM may not select the correct charge mode.
Service Bulletin2017-09-29. Service bulletin. Service bulletin - The vehicle?s battery sensor monitors the battery condition and determines the charging mode. In some cases, because of the battery condition and the customer?s driving habits, the PCM may not select the correct charge mode, resulting in a battery with a low state-of-charge. If the battery has a low state-of-charge, the engine may not start.
DLR MSG - Honda2017-09-29. Service bulletin. Dealer message - Today, November 8, 2014, American Honda is announcing a product update for 116,272 2012 CR-V vehicles. The product update addresses issues with the battery management system. The battery management system may misinterpret state-of-charge (SOC) information if the vehicle is left sitting for an extended period of time, which can cause the system to fail to charge the battery. If the condition persists, the SOC may fall below a level sufficient to start the engine.