# Service bulletin ITB09063B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10192802
- Published by NHTSA: 2021\-05\-10
- Manufacturer's number: ITB09063B
- Manufacturer's date: 2016\-04\-13
- NHTSA component: EQUIPMENT:OTHER:LABELS; FORWARD COLLISION AVOIDANCE

## NHTSA's summary

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10192802-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10192802-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Equipment and accessories, Labels and manuals

## Vehicles listed

- 2008 to 2013 INFINITI EX35
- 2000 to 2002 INFINITI G20
- 2003 to 2008 INFINITI G35
- 2008 to 2013 INFINITI G37
- 2000 to 2001 INFINITI I30
- 2002 to 2004 INFINITI I35
- 2013 INFINITI JX
- 2012 INFINITI M
- 2003 to 2004 INFINITI M45
- 2006 to 2010 INFINITI M45
- 2000 to 2006 INFINITI Q45
- 2014 to 2016 INFINITI Q50
- 2014 to 2015 INFINITI Q60
- 2014 to 2016 INFINITI Q70
- 2000 to 2003 INFINITI QX4
- 2014 to 2016 INFINITI QX50
- 2004 to 2013 INFINITI QX56
- 2014 to 2016 INFINITI QX60
- 2014 to 2016 INFINITI QX70
- 2014 to 2016 INFINITI QX80

## Recalls for the same vehicles and component

- [2026344](/recalls/tc/2026344.md), 2026-07-15: Label
- [26V455000](/recalls/nhtsa/26V455000.md), 2026-07-15: EQUIPMENT:OTHER:LABELS
- [2016198](/recalls/tc/2016198.md), 2016-05-04: Label
- [2014087](/recalls/tc/2014087.md), 2014-03-19: Label
- [14V129000](/recalls/nhtsa/14V129000.md), 2014-03-19: EQUIPMENT:OTHER:LABELS
- [2012156](/recalls/tc/2012156.md), 2012-04-11: Label
- [08V284000](/recalls/nhtsa/08V284000.md), 2008-06-27: EQUIPMENT:APPLIANCE:AIR CONDITIONER

## Other bulletins for the same vehicles and component

- [ITB23\-023A](/bulletins/11014469.md), 2025-02-25, Service bulletin: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM. AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015\-2024 Q50 \(V37\) 2015\-2018 Q50 Hybrid \(HV37\) 2017\-2022 Q60 \(CV37\) 2015\-2019 Q70 \(Y51\) 2015\-2018 Q70 Hybrid \(HY51\) 2019\-2024 QX50 \(J55\) 2022\-2024 QX55 \(FJ55\) 2015\-2021 QX60 \(L50\) 2022\-2024 QX60 \(L51\) 2015\-2019 QX60 Hybrid \(L50H\) 2015\-2024 QX80 \(Z62\) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions \(e.g., rain, snow, fog, etc.\) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following: • The ICC stopped working while driving, • The AEB/FEB warning light is ON, or turned ON, while driving \(Figure 1\), • The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving \(Figure 2\). AND • DTC C1A16, C1A16\-97, C2582, or C2582\-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
- [ITB19\-013E](/bulletins/11001187.md), 2024-06-07, Service bulletin: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB23\-010E](/bulletins/10251530.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23\-010.
- [ITB23\-010D](/bulletins/10249897.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23\-010.
- [ITB12\-011Q](/bulletins/10249891.md), 2024-02-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB23\-010C](/bulletins/10242043.md), 2023-09-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB23\-010B](/bulletins/10242042.md), 2023-09-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB23\-010](/bulletins/10233823.md), 2023-04-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21\-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
- [ITB21\-025A](/bulletins/10233660.md), 2023-04-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. DTC C1A17\-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB19\-024C](/bulletins/10233657.md), 2023-04-04, Service bulletin: EQUIPMENT. DTC B00A0\-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

JSON: [/v1/bulletins/10192802](/v1/bulletins/10192802)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20ITB09063B&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10192802&vehicle=Service%20bulletin%20ITB09063B)