Service bulletin NTB16022

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

IF YOU CONFIRM The following incident, or the customer reports this incident: The vehicle has been parked (not running) in below freezing temperatures for an extended period (such as overnight). Then The Intelligent Key, key fob, or mechanical keyis used to perform door unlock. Then When attempting to open the door, the door will not open (using either outside or inside handle, or both), or the door will open, but will not latch when closed. Then The door lock and latch functions normally when the vehicle has warmed up (vehicle left in the sun, moved indoors, or driven for several minutes). NOTE: The above incident, if it should occur, could be confirmed or reported for one or more of the four doors. ACTION 1. Replace the door lock of the door(s) that do not open or latch. - Do not replace all four door locks automatically, only replace the door lock of the door(s) with the issue as outlined under IF YOU CONFIRM. 2. Apply RTV silicone sealant and add foam to the new door lock(s). 3. If the issue described under IF YOU CONFIRM applies to the front door(s), perform adjustments to the existing outside handle bracket(s). See this bulletin for further detail.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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