# Service bulletin PC420A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10192705
- Published by NHTSA: 2021\-05\-10
- Manufacturer's number: PC420A
- Manufacturer's date: 2015\-12\-16
- NHTSA component: LATCHES/LOCKS/LINKAGES

## NHTSA's summary

This activity will expire on December 18th, 2015. Retailers can continue to schedule and repair vehicles eligible for this service action until close of business December 18th, 2015. Claims will be honored for RO?s opened on or before the 18th of December.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10192705-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10192705-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Latches and locks

## Vehicles listed

- 2015 to 2016 INFINITI QX60

## Other bulletins for the same vehicles and component

- [PC420](/bulletins/10192704.md), 2021-05-10, Service bulletin: LATCHES/LOCKS/LINKAGES. Infiniti is conducting a Dealer Service Action to inspect, and if necessary, repalce the hood latch on certain MY2015\-16 QX60 vehicles.
- [ITB16\-039](/bulletins/10091573.md), 2017-02-14, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. "2014\-2016 QX60; DOORS DIFFICULT TO CLOSE WITH TEMPERATURES BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE CUSTOMER REPORTS THIS INCIDENT: \- THE VEHICLE HAS BEEN SETTING \(NOT RUNNING\) IN TEMPERATURES BELOW 14°F \(\-10°C\) FOR AN EXTENDED PERIOD \(SUCH AS OVERNIGHT\). THEN \- A SIDE DOOR IS OPENED. THEN \- THE DOOR IS DIFFICULT TO CLOSE/LATCH, WILL NOT CLOSE/LATCH WITH NORMAL PRESSURE; REQUIRES ADDITIONAL EFFORT TO CLOSE/LATCH, OR THE DOOR MAY ONLY LATCH HALF WAY. THEN \- THE DOOR WILL CLOSE/LATCH NORMALLY WHEN THE VEHICLE HAS WARMED UP \(VEHICLE LEFT IN THE SUN, MOVED INDOORS, OR DRIVEN FOR SEVERAL MINUTES\). NOTE: O THE ABOVE INCIDENT DOES NOT APPLY TO A REAR HATCH \(BACK DOOR\). O THE ABOVE INCIDENT, IF IT SHOULD OCCUR, COULD BE CONFIRMED OR REPORTED FOR ONE OR MORE SIDE DOORS. ACTION REPLACE THE DOOR LOCK FOR THE AFFECTED DOOR."

JSON: [/v1/bulletins/10192705](/v1/bulletins/10192705)

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