# Service bulletin ITB11011A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10192630
- Published by NHTSA: 2021\-05\-10
- Manufacturer's number: ITB11011A
- Manufacturer's date: 2015\-08\-20
- NHTSA component: POWER TRAIN; ENGINE AND ENGINE COOLING; EQUIPMENT

## NHTSA's summary

SERVICE INFORMATION For QX60 Hybrid Vehicles, go to page 4. Q50, Q70, and M35 Hybrid Vehicles The internal combustion \(IC\) engine in the Q50, Q70, and M35 Hybrid vehicles is started using a high voltage motor that is integrated into the transmission. The high voltage motor gets its power from the high voltage Lithium\-Ion \(Li\-ion\) battery that is mounted between the trunk room and the rear seat. The Li\-ion battery cannot be recharged using an external battery charger; therefore it is very important that the battery state of charge \(SOC\) is properly maintained during extended storage periods. Action must to be taken in order to prevent excessive discharge of the high voltage Li\-ion battery during an extended storage period. If the reserve capacity of the Li\-ion battery is not sufficient, the hybrid system cannot be started. Perform the Battery Discharge Prevention During Extended Storage procedure in this bulletin once a month \(every 30 days\). NOTE: A discharged high voltage Li\-ion battery is not a warrantable issue. See this bulletin for further detail.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10192630-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10192630-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Equipment and accessories, Transmission and driveline

## Vehicles listed

- 2012 to 2013 INFINITI M45
- 2014 to 2015 INFINITI Q50
- 2014 to 2015 INFINITI Q60
- 2014 to 2015 INFINITI Q70

## Recalls for the same vehicles and component

- [2024362](/recalls/tc/2024362.md), 2024-06-21: Powertrain
- [24V470000](/recalls/nhtsa/24V470000.md), 2024-06-21: POWER TRAIN:DRIVELINE:DRIVESHAFT
- [20V755000](/recalls/nhtsa/20V755000.md), 2020-12-07: POWER TRAIN:DRIVELINE:DRIVESHAFT
- [2014416](/recalls/tc/2014416.md), 2014-09-24: Powertrain
- [2014415](/recalls/tc/2014415.md), 2014-09-23: Powertrain
- [2014414](/recalls/tc/2014414.md), 2014-09-23: Powertrain
- [14V583000](/recalls/nhtsa/14V583000.md), 2014-09-22: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL; ENGINE AND ENGINE COOLING:ENGINE
- [14V582000](/recalls/nhtsa/14V582000.md), 2014-09-22: POWER TRAIN:AUTOMATIC TRANSMISSION

## Other bulletins for the same vehicles and component

- [ITB12\-011Q](/bulletins/10249891.md), 2024-02-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB19\-024C](/bulletins/10233657.md), 2023-04-04, Service bulletin: EQUIPMENT. DTC B00A0\-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB13\-008D](/bulletins/10233614.md), 2023-04-04, Service bulletin: POWER TRAIN:AXLE HUBS. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE\-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB13\-008C](/bulletins/10222705.md), 2022-10-07, Service bulletin: POWER TRAIN. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE\-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB17\-042E](/bulletins/10208936.md), 2022-03-12, Service bulletin: ENGINE AND ENGINE COOLING. DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O\-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB13\-044J](/bulletins/10208932.md), 2022-03-12, Service bulletin: FUEL SYSTEM, OTHER; ENGINE AND ENGINE COOLING. EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB13\-008B](/bulletins/10199137.md), 2021-07-10, Service bulletin: POWER TRAIN. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE\-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB11021B](/bulletins/10192842.md), 2021-05-10, Service bulletin: EQUIPMENT; TIRES. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In\-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked \(not moved\) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° \(see Figure 1\). Moving vehicles as shown in this bulletin will prevent tire Flat Spotting. See this bulletin for further detail.
- [ITB09041A](/bulletins/10192806.md), 2021-05-10, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o\-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O\-ring seal. See this bulletin for further detail.
- [ITB09063B](/bulletins/10192802.md), 2021-05-10, Service bulletin: EQUIPMENT:OTHER:LABELS; FORWARD COLLISION AVOIDANCE. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.

JSON: [/v1/bulletins/10192630](/v1/bulletins/10192630)

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